 | Comcast This happened to me with Comcast as well. I had purchased my modem through RR before Comcast took over, but then I noticed I was being charged $3 a month for a modem rental fee awhile after Comcast got here. After numerous calls to customer service and visits to the local office absolutely nothing was done about it. I finally went to the BBB and that's when Comcast finally took me seriously. They removed the charge but they have never refunded the near 6 months of rental fees that I had already paid. |