said by Bytebender:The walled garden is a feature built into the firmware that will, whenever the unit is reset, re-direct your browser to a Verizon "registration" server.
I knew that, and still think it is a stupid thing to have to do if swapping out a modem. I am clearly registered with Verizon.
The walled garden is disabled by either working through the registration process and allowing it to set up the "modem" for you, (note: the downloading of any software is not necessary and can be avoided by choosing Custom Installation and carefully de-selecting everything on all subsequent screens.),
Thanks! I wish I had seen this before I tackled the third 7500.
or by visiting 192.168.1.1/verizon/redirect.htm, which should show a "Restricted" page with a disable button at the bottom.
Failure to reach that page, (which is local to the 7500, at 192.168.1.1), while being able to access the modem GUI, does indicate a Firmware fault.
Which of course is exactly what was happening. I verified time and again that I was not making a typo and in fact, read the URL slowly to the Verizon tech to make sure that it was correct. I used tcpdump to watch the transaction and got this:
15:06:05.641455 IP 192.168.1.1.80 > 192.168.1.24.49200: P 1:333(332) ack 380 win 54 <nop,n
op,timestamp 1016081 619613850>
E.....@.@............P.0z.Q.iRs....6.<.....
....$...HTTP/1.1 404 Site or Page Not Found
Server: GoAhead-Webs
Date: Sat Jan 1 01:24:39 2000
Pragma: no-cache
Cache-Control: no-cache
Content-Type: text/html
<html><head><title>Document Error: Site or Page Not Found</title></head>
<body><h2>Access Error: Site or Page Not Found</h2>
<p>Cannot open URL</p></body></html>
The reply is clearly coming back from the modem.
If you flash the firmware, be sure to download the firmware file to your computer and cause the 7500 to do a Local Update.
Hopefully the "new" one works out better for you!
It didn't :( I have worked over 5 hours on this. I tried everything I could think of - removing the hosts file, telling MacOS there was no domain, using DHCP instead of static IP (I have several computers, servers, networked printers, etc so static works better than DHCP), resetting the modem 10 times, making sure the internet light was on before powering up my laptop, studying the routing table in the 7500, etc. Trying to reach the walled garden only returned the above error and the Verizon install software (SmartAccess) hung at 50% each time. I looked at the http traffic when SmartAccess ran and saw the redirect to 184.16.6.69 and a huge batch of xml configuration stuff sent and saw that site return this:
15:05:36.827637 IP 184.16.6.69.80 > 192.168.1.24.49199: P 26:193(167) ack 123014 win 63117 <nop,nop,timestamp 11149590 619613552>
E...
..6..I....f.......//
..!.$..pHTTP/1.1 201 OK
Content-Type: text/html
Connection: close
Content-Length: 84
SUBMISSION-STATUS: OK
UNPACK-STATUS: OK
PARSE-STATUS: OK
DB_INSERT-STATUS: OK
Looks like the site was happy but still SmartAccess hung there. Looked to me like not only was the 7500 firmware broken, so was Verizon's Mac installer. So before I reflash, I went out and borrowed a W2K laptop. Still I couldn't reach the walled garden, but I guess you would expect that. And I couldn't use the activation page because the laptop had IE5. Back to the 327W, download and install IE6, back to the 7500 and go to the activation page. I install the software, and after a while I have an internet connection. Woohoo! Since I didn't read your message first, the laptop now has Verizon internet crap on it and I don't know what to remove. But the good news is that the 7500 is working. The bad news is that the firmware (and the 7500 reports that it is the latest) is busted and so is the Mac version of SmartAccess. So good luck to other Mac users who want to use Verizon! I had a similar problem when I had Comcast, but I called and they tech made the database insertions, flipped a switch, and I was online. No problems. If it wasn't twice as much as Verizon I would switch back in a heartbeat. My wife has been beating me up because we never had any trouble with Comcast. I changed to Verizon to save money.