Reviews:
 ·AT&T U-Verse
| "up to" is the key Until they remove the disclaimer "up to" that evidently seems to hold up legally all this pissing and moaning about performance is just hot air. I pay for Earthlink's highest DSL tier 8.0/768 yet my capped speeds are 1.5/384 due to the piss-poor condition of the infrastructure and my distance to CO. The fine print absolves all the Telcos of any and all wrong-doing. They say they will deliver "Up to" but not necessarily promising to deliver. Your choice is to either agree to their terms or not use their service. The various Telcos service providers whatever you want to call them, can and do deliver whatever they feel like in most every places because they can get away with it. No amount of monitoring or analyzing of delivered throughput will do a thing except re-state the obvious. What needs to happen is a legal decision that "requires" providers to contractually deliver a minimum throughput for a price, get rid of all the various un-fees that they tack on after the fact. The whole idea of buying something for an advertised price then finding out what you purchased is NOT what they advertised, the price you paid is not what was advertised is criminal. Unfortunately the Telecom industry dollars buy some of the best "legal protection" that money can buy. They have the politicians and the courts in their back pocket so I don't expect anything but more of the same BS form Washington and the Telcos. |
fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3
1 edit | Um... does your ISP have a 1.5 tier that they sell? If so, they they should only be provisioning you in that tier, not the 8 meg tier. And, it sounds more to be like they should be selling EVERYONE a tier that performs UP TO 8meg and you get what you get.. if they charge everyone that same prices and you're provisioned for "up to" then that shouldn't be a problem AT all.. It used to be how cable modem service was and many people were happy with that.. you paid one price and got what you could achieve.
And, last I checked, at least on the three locations where I have ATT DSL, if my max speed and distance will only qualify for a 1.5 line, they will not even try to provision me at a 3.0 tier - they will FLAT refuse me, as they say, they're not allowed to do that. ATT has told me they have to be able to, as the ILEC, be able to provider you with a certain percentage of your provisioned speed, or sell you the lower tier that will work for you.. and if that's not even a 256 speed tier, and you could only get 128, they won't even sell you the DSL.. an CLEC will do that, but not the ILEC.
But, to your point, if they said "up to 8mb".. then they're selling you what they told you.. UP TO.. the big difference, as I stated, is that if there is a lower tier at a lower price available to you.. if you can't get the 8mb, then you should take the lower tier.. if YOU don't act on that, just as it's "criminal" for them to do so (which it's not, it's a civil matter anyway) then it should be equally as criminal that the educational system didn't educate people enough to MAKE that decision to lower their tier to one that WILL work. |
