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Friday

join:2009-11-29
Ballwin, MO

Email problem; ATT/Yahoo can't find host domain

I'm have difficulty exchanging email between ATT/Yahoo accounts and any account at mcclenning.com. This has been working fine for at least two years and just stated causing problems a day or two ago.

Attempting to send email from ATT/Yahoo to mcclenning.com results in this failure:
Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
 
<XXXXX@mcclenning.com>:
Sorry, I couldn't find any host named mcclenning.com. (#5.1.2)
 

Attempting the other direction by sending from mcclenning.com to ATT/Yahoo results in this error message:
Delivery to the following recipient failed permanently:
 
    XXXXXX@swbell.net
 
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient
domain. We recommend contacting the other email provider for further
information about the cause of this error. The error that the other server
returned was: 553 553 5.1.8 <XXXXXXX@mcclenning.com>... Domain of
sender address XXXXXXX@mcclenning.com does not exist (state 13).
 

The mcclenning.com domain is hosted by Google Apps and checking the dns MX records seems to indicate that everything is setup correctly.
»www.mxtoolbox.com/SuperTool.aspx···ning.com
»network-tools.com/default.asp?pr···ning.com

I did a little digging and found that a missing dns spf record might cause this problem so I created one per the Google Apps directions and waited for it to propagate but that didn't fix it either.

Sending and receiving email from mcclenning.com to any place but ATT/Yahoo works just fine so I tried calling ATT's tech support but they weren't very helpful.

Any Ideas on how to fix this?

Thanks!

Friday

join:2009-11-29
Ballwin, MO

1 edit

I found something else interesting on this site:
»www.zoneedit.com/lookup.html?hos···ok+it+up

Doing the lookup above without filling out item 3 "Server Name" finds the MX records for mcclenning.com just fine. But if you use any of the listed yahoo name servers in item 3 it won't find any information for mcclening.com

yahoo name servers I tried:
ns1.yahoo.com
ns2.yahoo.com
ns3.yahoo.com
ns4.yahoo.com
ns5.yahoo.com
ns6.yahoo.com
ns8.yahoo.com

Does this indicate a Yahoo.com problem? If so, how do I get them to fix it?

Thanks!



David
Now accepting new patients
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:70

reply to Friday
Sounds like (from what you are showing me) is that mcclenning.com has some rDNS issues that need to be addressed.


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