said by bsosin :
I'm not very technical and this may seem elementary, so forgive me...BUT....Are your "settings" to erase a show set for YOU to erase them manually? If not...this could be your problem. I just switched from DirecTV and I am having trouble figuring out when I record a "series" how to set it up front, not to erase any of the episodes until I erase them. I have figured it out for individual episodes, but not when I record a "series". Therefore, I too have been losing shows that I record and I'm getting tired of it!!
I may have just the solution you need! Took me a while to figure it out, and it can be easily done online, but to do it from one of your STB's simply follow these steps:
1.) Schedule a recording for the nearest playtime of the show you want to set as a Series.
2.) Mark said recording as "Keep until I erase."
3.) On the "Program Info" screen for the show you just scheduled to record, there is an option to "Record series."
4.) Set up the series just as you would any other series.
5.) Voila all future recordings scheduled in your series are automatically marked as "Keep until I erase."
Hope this helps.