US Cable Support > Cox HSI > Re: SB6120 1.0.2.4 Speed Concerns

Re: SB6120 1.0.2.4 Speed Concerns

Well this is nothing new lol. Every firmware they have released so far for this modem, has had its problems. It would be nice if they were alittle quicker to have these problems fixed. It will probably be a good month from now, before a newer firmware is released.

reply to CoxTech1
Also because of the issues with the 1.0.2.4 (and 1.0.2.0) firmware we are no longer going to enforce it in all markets. Until the new firmware is ready for deployment we can downgrade the firmware to the 1.0.1.7 on a case by case basis. Please PM either myself or CoxTECH1 with your modems MAC address if you are interested in going back to the 1.0.1.7 firmware. But please remember that the 1.0.1.7 firmware does have it's own set of problems that the 1..0.2.4 (and 1.0.2.0) firmware fixes.

If I'm not mistaken the Motorola change log up to version 1.0.2.4 was leaked somewhere in the Comcast section but it appears to be written in Geek. Perhaps if you ask odog very nicely he can be persuaded to give up that information.

reply to CoxTech1
if i remember correctly 1.0.1.7 had reboot issues and excessive errors in the logs

1.0.1.7 was less stable, but did not have the now verified speed issues of 1.0.2.4.

reply to CoxTech1
lol @ CoxTech1. You won't release proprietary information. But you (as a representative of Cox) (who also has NDAs with Motorola) are encouraging users to obtain proprietary information.

Secondly...

Release Date
December 8, 2009 -- SB6120-1.0.2.4-SCM01

ROFL, 5 months later is better than never I guess.

reply to m8trix

reply to CoxTech1
Just downgraded to SB6120-1.0.1.7-SCM00-NOSH, for the second time and for me an Immediate noticeable improvement in speeds, especially for this time of day. Premiere HSI.
All three Firmware versions 1.0.1.7, 1.0.1.8 and 1.0.2.4 have been 100% stable for me. With no extra log entries, or reboots.



--
Cox Premier HSI, SB6120, DIR-628, XPSP3 Pro, Win7 Toshiba Satellite A505-S6973
SA8240HDC DVR, SARA v1.90.5.a113, My Moxi purchase on Hold for now due to SDV...
External eSATA DVR Expander, WD Caviar Black WD1001FALS, Direct Connection

reply to CoxTech1
On SB6120-1.0.2.4-SCM01-NOSH

Speed looks good...

Comcast is downloading the new firmware today!

Restarted and got a firmware update for my 6120 today, seems it was built out about a month ago.

Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB612X-1.0.3.0-SCM03-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Serial Number:
Firmware Build Time: Apr 6 2010 16:34:56

Config file for Blast downloaded as normal

May 05 2010 19:02:00 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb6120_speedtier_c01.cm

Speed tests are still the same, no probs.

After having been burned with the 1.0.2.0 and 1.0.2.4 versions, and having to exchange the updated modems at the store in order to return to 1.0.1.8, I will wait to see positive reports on the 1.0.3.0 firmware from a number of Cox forum members before I will take a chance on it.

I would be more willing to take a gamble on this new version if Motorola would provide the 1.0.1.8 firmware to Cox, so that the modem could easily be restored to that version. Having to drive over to the store and stand in the exchange line gets discouraging after awhile.

reply to CoxTech1
I'll volunteer to test it. I should note that I haven't had any issues with 1.0.2.4 though, my speed is great, although we're still a DOCSIS 2.0 market.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM

reply to daveinpoway

I am presently using 1.0.1.8. The SB6120's which were updated to 1.0.2.0 and 1.0.2.4 have been returned to the store. As I indicated, if Cox had 1.0.1.8 available, I would have asked them to send this out to restore the updated modems to the as-shipped firmware.

If I see enough positive reports about 1.0.3.0, I will consider getting it. Right now, I am not yearning for it, as the firmware I have seems to be doing the job quite well.

The only possible thing that I can imagine 1.0.3.0 doing for me is solving a slowdown I have been having since April 22, when the local Cox system changed from 3 bonded downstream channels to (briefly) 1 channel, and then to 2 channels. I have been discussing this with SDKiwi. At this point, I do not know if the later firmware will even do anything regarding this issue, but it is possible that the newer firmware is more compatible with the modified system.

Well Motorola has released the 1.0.3.0, now its just a matter of time for cox to test it, and push it to us 6120 users. Here is alittle info on the firmware.

Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB612X-1.0.3.0-SCM03-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 3.0
Serial Number: xxxxxxxxxxxxxxxxxxxxxxxxxxx
Firmware Build Time: Apr 6 2010 16:34:56

reply to CoxTech1
I hope we get an update on the Cox testing of this firmware. I'm looking forward to the slowdown issue being fixed.

Well Odog said it would probably be a few weeks before it got released with them testing it. So if everything works out like it should, We should know something by the end of next week for sure.