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compuguybna

join:2009-06-17
Nashville, TN
Reviews:
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Sprint User Name Incorrect...Error 67

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Got this weird new error today. Was connected. Was trying to watch a news video. Very choppy. Disconnected...
When I attempted to reconnect, I got this error.

Error 67. My "VISION" user name or password is incorrect.

UMMMM, I never put in a user name or password ! ! !

I either connect using the SPRINTVIEW or the network connection by itself.

It said not to keep trying a failed attempt or my "username" would be suspended for 20 minutes.

Has anyone else ever gotten this error?

the only way I got back online was a "forced activation" using ##RTN#. WEIRD


AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1
I used to get that in the beginning when I first started using the service. It has nothing to do with username or password. Call tech support and complain to them.
--
standard disclaimers apply.


compuguybna

join:2009-06-17
Nashville, TN
resetting the device and forcing a re-activation corrects the issue.

However, no idea what starts the error.


jay608
Going Nucking Futs

join:2007-01-22
Chicago, IL
reply to compuguybna
Authentication issues is what causes the error. On any data device, there is a built in username and password. Sometimes the authentication fks up in the software.