·Virgin Mobile Br..
Sprint User Name Incorrect...Error 67 Got this weird new error today. Was connected. Was trying to watch a news video. Very choppy. Disconnected...
When I attempted to reconnect, I got this error.
Error 67. My "VISION" user name or password is incorrect.
UMMMM, I never put in a user name or password ! ! !
I either connect using the SPRINTVIEW or the network connection by itself.
It said not to keep trying a failed attempt or my "username" would be suspended for 20 minutes.
Has anyone else ever gotten this error?
the only way I got back online was a "forced activation" using ##RTN#. WEIRD
AVDRespice, Adspice, ProspicePremium
I used to get that in the beginning when I first started using the service. It has nothing to do with username or password. Call tech support and complain to them.
standard disclaimers apply.
resetting the device and forcing a re-activation corrects the issue.
However, no idea what starts the error.
jay608Going Nucking Futs
reply to compuguybna
Authentication issues is what causes the error. On any data device, there is a built in username and password. Sometimes the authentication fks up in the software.