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TLS2000
Crazy Canuck
Premium
join:2004-02-24
Mississauga, ON

Rogers privacy violation contributes to divorce

»www.thestar.com/news/gta/crime/a···r-affair

Basically, Rogers merged the accounts of the husband and wife without consent and exposed that she was having an affair on him. She's suing for their violation of her privacy.

Looks like I'm not the only one that got screwed by their computers mixing up accounts of the same household as seen in the link below.

»MAJOR Rogers account screw up

I'm not saying I agree with her actions, but I agree with the lawsuit. Rogers was the direct cause for her husband finding out about her affair. Their basic defense is (paraphrase) "he would have found out anyway, and we did this to save them money!", which isn't much of a defense at all.

It's quite possible that he would have found out anyway, but their actions in this regard, and their lack of compassion after the fact, disgust me.
--
Tom


saw it

@mc.videotron.ca

She should have sued for more.

Also, this wasn't a "mix up". It was deliberate. It was Rogers who unilaterally decided to do this without consent.



pwnage
Powdered Toast Man
Premium
join:2004-03-20
ComeByChance

reply to TLS2000
Don't buy it for one second! I call scam. The wireless bill was going to their address in a separate bill in the first place. Why couldn't he clue in long before and look at the wireless bill to see the long phone calls. This is typical of American lets sue anyone for my own faults syndrome.



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4
Reviews:
·TekSavvy Cable
·Rogers Hi-Speed

There's no "scam" involved ... Rogers had no right to combine the bills.

I dunno what goes on in your house, but I don't open mail addressed to my spouse or anyone else in my house, unless directed to do so.

As to whether Rogers contributed to the divorce is questionable, because what might have happened if the bills hadn't been combined can only be speculation.

Imagine though if you had a friend temporarily living with you (I lived with friends on and off for 5 months while relocated for employment - it happens, or you have a lodger, or you're sharing a house ... would you be happy if Rogers combined your bill with others in the house "for convenience"?

Rogers did violate privacy and contracts ... and then used the excuse that it saved them and the bill payers some money! That's a pitiful excuse.

So, yes, she should go after them for violation of privacy (and contract violation), and it probably DID contribute to the outcome (we can speculate too that it might have been diffused before accidental discovery).



Paolo
Mr. Wireless

join:2004-05-29
Canada

reply to TLS2000
she got OWNED! now shes trying to put the BLAME on someone. FORGET IT, it wont bring back your marriage, move on sweet heart and learn from your mistakes, next time don't cheat on your man. pay the price now.

no body respects cheaters.
--
Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!!


Kdee

join:2005-08-26
Etobicoke, ON

said by Paolo:

she got OWNED! now shes trying to put the BLAME on someone. FORGET IT, it wont bring back your marriage, move on sweet heart and learn from your mistakes, next time don't cheat on your man. pay the price now.

no body respects cheaters.
You're not the only one who feels this way:

»itnerd.wordpress.com/2010/05/17/···air-wtf/

Didn't she learn anything from Tiger Woods?


indeedy

@mc.videotron.ca

reply to Paolo
She got owned alright. By Rogers.



Nailbag

join:2001-10-16
London, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·Rogers Hi-Speed
·Bell Sympatico

reply to TLS2000
I agree with sbrook Rogers did violate privacy and contracts ... and then used the excuse that it saved them and the bill payers some money! That's a pitiful excuse. Rogers needs to come back to Earth ,once again greed rears it's Corp. head who cares if she cheated or not she has to live with that,constant breech of contract should be Rogers name since it gets rewritten every other month to justify some new bs money grab



eh

@mc.videotron.ca

reply to Kdee

said by Kdee:

You're not the only one who feels this way:

»itnerd.wordpress.com/2010/05/17/···air-wtf/

Didn't she learn anything from Tiger Woods?
Well it is pretty clear that the ITnerd person has no respect for privacy or proper account handling.

"The fact that her husband found out about the affair by looking at a consolidated Rogers bill is not Rogers fault in my mind."

It's 120% Rogers fault for doing this. Did she consolidate her account? Did she put her husbands name on the account to even be able to consolidate it?

Apparently not. Rogers did all this on their very own.

There is protocol you know. Something the above blog writer seems oblivious to.

Don't think I would hire this IT person who agrees that such lack of security, lack of privacy, and lack of account handling is great.

Seems there is more of a "stick it to the cheating wife" attitude here than anything else. Such as common sense, security, privacy and Rogers obligation to respect those, legally, to the account holder.


blueeyesm

join:2003-09-05
Waterloo, ON

reply to TLS2000
Here's a question: If she hadn't been cheating in the first place, would she have sued Rogers for their obvious and stupid error?

(Off-topic - $100,000 for being an apartment rental agent??? When I was renting, the 'rental agents' in my building were almost going non-stop, had their place paid for, dealt with a ton of shit and weren't making half that.)



TLS2000
Crazy Canuck
Premium
join:2004-02-24
Mississauga, ON

Would Rogers' obvious and stupid error have caused damage if she wasn't having the affair? She may have cheated for 20 years without getting caught, or realized that she'd be happier with/without her husband if Rogers hadn't violated her privacy and contract.
--
Tom



Stewy
Premium
join:2007-12-12
Kitchener, ON

reply to TLS2000

Re: Rogers privacy violation contributes to divorce

said by TLS2000:

that she was having an affair on him.
Yea and Rogers ruined her life. LOL Jeez the things we have to read.

Robrr

join:2008-04-19
Mississauga, ON
Reviews:
·TekSavvy DSL

reply to TLS2000
I know many people who although they are married keep separate finances.

I suspect that this was the case with this couple. Rogers violated her privacy and contract agreements by combining the two bills.

Regardless of her actions, Rogers screwed up huge and should pay for it.



mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5

reply to TLS2000
I'm not going to side either way after see the replies but this stuck out at me:

"Nagy discovered how her husband found out after Rogers left her a voicemail, in late August 2007, advising that it was about to terminate her cellular services because of unpaid invoices. That’s when she learned Rogers had terminated her account in her maiden name and included it in the global account. Rogers says the invoice was sent to “Ms.” and her husband’s surname."

Sure maybe Rogers violated some privacy laws but she was obviously not smart enough to pay her bills!



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4
Reviews:
·TekSavvy Cable
·Rogers Hi-Speed

reply to blueeyesm
blueeyesm,

She definitely has a contract breach ... handled by CCTS
She definitely has a violation of privacy (under PIPEDA) ... handled by Privacy Commissioner

Now, the question is, assuming this is a breach of the contract and PIPEDA, the important question is not would she have sued, but COULD she have sued?

Has she suffered a fiduciary loss? Possibly as she now has to probably take a fair bit of time to get Rogers to separate the bills again. Although it isn't going to be a huge sum by any stretch of the imagination. Is there a non-fiduciary loss? Well, there's where the question of the divorce comes into play. Undoubtedly there was a contribution to stress of the situation. Remember it's not actually "illegal" to have an affair ... it's just the breaking of a social contract with moral overtones. Then there's simply "punitive damages".

The question that comes with the loss is the "no clean hands" edict ... put simply, the claimant must not have "misbehaved" which has in turn lead to the claim. While an affair isn't "illegal" would a court consider it to be "misbehaving". (The rule is similar to a criminal shall not profit from his crimes)



LazMan
Premium
join:2003-03-26
canada

reply to TLS2000
Did Roger's make a boo-boo combining the bills? Yup. Should they be responsible to cover any costs incurred DIRECTLY related to that error? Yup. Does that include her divorce? Nope. Her husband could have picked up the opened bill off the counter, or seen it in the waste-pail, and had the same result...

She should have gotten a pre-paid... No bills, means no paper-trail to get caught with... (Or so I've heard... :P)



evil_gusgus

join:2008-04-14
London, ON

reply to TLS2000
Is it a rogers only thing of showing the numbers you call on the bill? Im with telus and ive never had the numbers i call show up on the bill.


MaynardKrebs
Premium
join:2009-06-17
kudos:3


All cellphone bills I've ever seen (Rogers/Fido/Wind) itemize each call. Ditto with business lines (Primus, Unitel, Bell).



sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:4
Reviews:
·TekSavvy Cable
·Rogers Hi-Speed

reply to mlerner

said by mlerner:

I'm not going to side either way after see the replies but this stuck out at me:

"Nagy discovered how her husband found out after Rogers left her a voicemail, in late August 2007, advising that it was about to terminate her cellular services because of unpaid invoices. That’s when she learned Rogers had terminated her account in her maiden name and included it in the global account. Rogers says the invoice was sent to “Ms.” and her husband’s surname."

Sure maybe Rogers violated some privacy laws but she was obviously not smart enough to pay her bills!
Think that through a little bit ... and add a bit more speculation of how that might have come about ...

She stops getting bills (we all know that even if we don't get bills, it's on us to check and say "Wait, where's my bill" ... but it often takes a couple missing bills before we get the message!)

Husband sees cell bills and says "Oh, she's getting these too and paying them", so he doesn't pay the cell part of the bill.

Then husband keeps getting greater outstanding, showing that she's NOT paying so looks more closely and hey presto 1+1+1 = 3!

So, she contributed to her own scenario of being caught and they weren't communicating very well anyway (like many modern couples focused on careers!)
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