JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
JerryC0
Premium Member
2010-May-25 12:27 pm
Uvoice having problems?I get a fast busy on either of my Uvoice lines when I dial out.
Online support has me at #390 in the queue.
Is this broad outage?
I'm in the Memphis TN area.
I reset the router, no change. |
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 gdm
MVM
join:2001-06-15
Mchenry, IL |
gdm
MVM
2010-May-25 12:28 pm
Could be an outage. Another option is email the Tier2 guys here, sticky at the top of the forum. Might get a faster response.
If you unplugged and plugged the RG and still have issue it's either an area outage or snafu with your account. My guess is area outage. |
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JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
JerryC0
Premium Member
2010-May-25 12:31 pm
The lines are down hard now. The RG shows both lines as "registering". |
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gdm
MVM
join:2001-06-15
Mchenry, IL |
gdm
MVM
2010-May-25 12:32 pm
Probably an outage. Doesn't hurt to email the Tier2 guys vs waiting on the phone. |
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texasguy37
Premium Member
join:2009-05-18
Grand Prairie, TX |
to JerryC0
It appears to be a nationwide issue. » utalk.att.com/t5/Calling ··· 16#M1067 |
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JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
JerryC0
Premium Member
2010-May-25 12:49 pm
Great.. I sent an email to T2.
Now I'm only #190 in the chat queue.
Maybe by the time they get to me they'll have an ETA. |
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to JerryC0
said by JerryC0:I reset the router, no change. Thanks. In that case, I won't bother resetting the RG. At present line 2 shows as out. Line 1 shows as operational and gets a dial tone. However, an attempt to make a call on line 1 fails (just gets back a dial tone). An attempt to call line 1 from my cell phone gets me a quick "call completed". An attempt to call line 2 from my cell phone gets me that series of tones that indicates a circuit problem. Not good. |
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Paprstein to JerryC0
Anon
2010-May-25 12:55 pm
to JerryC0
Same issue in NW Indiana. Tried to call 888-288-202 from my cellphone and get the same fast busy signal.... I am also #504 in the queue for chat support... sounds like they may have their hands full. |
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gdm
MVM
join:2001-06-15
Mchenry, IL |
to nwrickert
I just logged in remotely to home and my line 1 shows active. |
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JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
to nwrickert
I'm trying to work from home and alot of that work is conference calls. Using my cell phone is not a good solution.I hope this gets fixed ASAP. Maybe I'll have toget a Majik Jack at lunch time.  |
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 Dennis
Mod
join:2001-01-26
Algonquin, IL |
to JerryC0
heh yeah wife just called me from home...all calls are ending in a fast busy. |
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gdm
MVM
join:2001-06-15
Mchenry, IL |
to JerryC0
With a national outage I think at&t should be all over this! They haven't had one of these in awhile. |
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texasguy37
Premium Member
join:2009-05-18
Grand Prairie, TX |
to JerryC0
A message was posted on Utalk that Technical Support states that it will take 4 hours to fix the issue. |
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Doneer
join:2010-05-17
Saint Augustine, FL |
to JerryC0
St Augustine, Florida
Voice out since 11:30 am 5/25/10
Called support line and was informed
that they "could not accept any more calls and to please
call back".
Time of this message 1:14 pm
doneer |
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JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
JerryC0
Premium Member
2010-May-25 1:28 pm
Online Chat just gave the boilerplate "we hope to have it resolved in less than four hours".
My lines are active now, still can't dial out. |
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said by JerryC0:My lines are active now, still can't dial out. One of my lines is now active. I received a telemarketing call on it (in spite of DO NOT CALL listing)  The other line is still dead. I have not tried calling out on the active line. This makes me wonder whether I should consider porting my second line to some other VOIP provider. |
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JKorngold to Doneer
Anon
2010-May-25 1:43 pm
to Doneer
Same here in Ft. Lauderdale |
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 Mike_
join:2003-06-24
Philadelphia, PA |
to JerryC0
Yeah this is, from what I've experienced, the second major outage since I've had the service. Wonder if Comcast has the same major down times such as this. |
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texasguy37
Premium Member
join:2009-05-18
Grand Prairie, TX |
said by Mike_:Yeah this is, from what I've experienced, the second major outage since I've had the service. Wonder if Comcast has the same major down times such as this. When was the other nationwide outage? |
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dorkino
Premium Member
join:2004-02-22
Atlanta, GA |
to JerryC0
Everyone on my project team @ work who has u-verse is w/o phone service right now. They're scattered all over the country. |
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to JKorngold
Just to add to the dogpile...service is also out here in Los Angeles. (RG status page says the line is "registering.") |
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 ccallanaHuh?
Premium Member
join:2000-08-03
Folsom, CA |
to JerryC0
I started as 852 in the queue, 40 minutes later, I finally got in  Will update depending on what they say |
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to texasguy37
The other nationwide outage was last week, May 16th, but at 3 am. No phone service at all, just goes right to busy signal after dialing. By 8 am it was fixed. |
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 BKayrac
Premium Member
join:2001-09-29 |
to JerryC0
for the record, madison wi's out aswell, dialtone but can't dial out, and noone can call in |
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ironmonkey to JerryC0
Anon
2010-May-25 2:16 pm
to JerryC0
indianapolis having problems also...166 in queue. |
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 AlakarFacts do not cease to exist when ignored
join:2001-03-23
Milwaukee, WI |
to JerryC0
Same here in Milwaukee Wisconsin. Both lines show as up, but can't get any calls to complete. |
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tpshea
join:2001-08-14
Columbus, OH |
to JerryC0
Down here in Columbus, Ohio. |
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JerryC0
Premium Member
join:2009-09-21
Collierville, TN |
JerryC0
Premium Member
2010-May-25 2:24 pm
Maybe this should be a headline on the home page. |
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BKayrac
Premium Member
join:2001-09-29 |
to JerryC0
working now in madison |
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Working in Aurora, IL |
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