yes, in short.. they have become a part of the idiot network (skyway) for some unreasonable reason. I was informed my rup was 500..meg a month!! and I do not believe their count anyway. If I want 1250 at 500 baud I pay 60 a month then ..der... I hit rup in the first 15 minutes of each new month.. This sucks I am going to halt service until they get their "stuff" together, I liked fx never a prob, but anyone with anything to do with skyway always gets burned.. so seeya I am very angry.
I understand they are in litigation due for resolution in a few weeks. FX people have no choice from what I understand but to be associated with WAY at this point but will run screaming when this court date allocates their separation. Way blows, but I have confidence in the people at FX. That said it is bad that they do not answer the phones.. I suggest waiting these few weeks before making a change unless you have another option for a high speed connection. Thus goes the battle in rural hinterland worlds afar!