| Worse Toronto ISP As a customer of Rogers, Bell and Acanac, my latest ISP choice for Toronto was my poorest. Do not get fooled Velcom's low prices and non-capped downloads as their service quality is far too below-par to match what the big guys Rogers and Bell offer.
After almost a year with Velcom and numerous problems including poor line quality, frequent disconnects, slow internet speeds and poor technical service, I have ended my relationship as a customer after they decided to bill me this month for over $100 for a ticket I opened over 3 months ago.
What basically happened is that I called for them to fix the line (no sync for over a week), they came over and the line had returned by then. The Bell tech deemed he came over for nothing, but when Velcom called 2 days later to confirm the issue was resolved, the line was down and the problem still occurring so the Bell tech came back a second time around, and actually fixed the problem.
Just stay away from this company! I recommend Acanac from experience if you're looking for an ISP that doesn't limit your usage... and then Bell/Rogers if you can afford it . |
