I understand they are in litigation due for resolution in a few weeks. FX people have no choice from what I understand but to be associated with WAY at this point but will run screaming when this court date allocates their separation. Way blows, but I have confidence in the people at FX. That said it is bad that they do not answer the phones.. I suggest waiting these few weeks before making a change unless you have another option for a high speed connection. Thus goes the battle in rural hinterland worlds afar!