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Hilo, HI
reply to Barbara Ann

Re: Microsoft forums reject posts "unknown error"

Thank you Barbara Ann, but I have the file. It won't install. I wanted to ask at the Microsoft forums why it won't install.

The error returned is:

"This MSFixit does not apply to your operating system or application version".

Yet the KB article states:

"The Fix it solution applies to Office XP on Windows XP-based systems, and the Fix it solution addresses issues in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, and Microsoft Visio."

I don't have the full Office XP. I have Word 2002. I have been doing all Word specific AND Office XP updates (so I have Office XP SP3 currently) since I got the computer before this one with Word 2002 and then later this computer with another copy of Word 2002 on it. When there was a Office Update site, and I would let it check my computer, it always had me install ANY Office XP updates/patches not just Word patches.

That error message makes no sense. This is an XP Fixit so how could this Fixit "not apply to your operating system"?
When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson