|reply to Wahab3 |
Re: Teleblend Horrible support for even a potential customer
I am absolutely NOT a fan of TeleBlend, yet I don't see your point at all.
The customer service rep gave you good service, answered your questions.
The customer service rep does NOT own or manage the company, and is NOT responsible for their policies. He/she is NOT your personal punching bag.
YOU were the one who was being abusive.
Like so many of your generation, you throw a tantrum if you don't get your way.
What would you have wanted the CSR to do:
Did you want the CSR to lie to you?
Did you want the CSR to pretend that he could change something that he didn't have the authority to change?
The company IS in business to try to make a profit.
And as the CSR said, the signup process is automated. He can't change it.
If you don't like their policies, rather than pick on a CSR who risks losing his job if he responds as you deserved, go to another company. There are lots of them.
TeleBlend is better off not having you as a customer.