republican-creole
site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Share Topic
Posting?
Post a:
Post a:
Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
AuthorAll Replies

jaw2012

join:2008-08-01
King Of Prussia, PA

reply to nlk10010

Re: Appalling Picture Quality

Fios HD is not compressed, so in theory you should always have better PQ compared to any other HD provider out there right now. So something isn’t up to snuff with your setup.

-What kind of connection are you using to your HD STB? (HDMI or Component)

-How many times is your FiosTV signal split? (Make sure the connections are tight)

-Did you add any splitters of your own to any TVs in your home? (Only splitters provided by VZ should be used unless you know what you are doing)

-Have you calibrated your TV, down to the input your using for FiosTV? Meaning the HDMI or Component input? You must calibrate your TV…it makes a HUGE difference trust me. (Google your TV model for calibration settings if your not sure about this).

It also might be worth it to run the “In Home Agent” diagnostics, which you can find under the STB Help menu. It will let you know if your signal is within acceptable levels.

And yes, I would still get a VZ tech out there to make sure all is OK.
Good Luck

nlk10010

join:2007-06-27
Great Neck, NY

1 edit

Thanks, jaw2012 for the post.

I didn't mean to mislead anyone into thinking this problem has existed since I got FIOS. It hasn't. I never really looked too closely at my TV picture but I can guarantee you this deterioration is a new development.

The signal is split only once (I only have one TV hooked in), one branch going to the router, one to the TV, as originally installed by the Verizon tech. An HDMI cable goes from the STB to my LG LCD. I don't think calibration is the issue; my Dish signal looks fine and, while the LG is notorious for omitting detail in black scenes this problem was way beyond anything that could be corrected by calibration.

Last night the picture looked much better, to the point that any problems I noticed could easily have been the TV.

I will keep my eye out and in particular, at the first sign of trouble, run those diagnostics which I was unaware of. I wish I would have known because I am virtually certain that it would have showed low signal. The fact that my Internet was solid 25/25 when I tested it the next day leads me to believe that this is not storm-related damage (although I suppose VZ could have fixed it overnight); rather it's a fault at the head end. But we'll see.

Again, thanks for the comprehensive rundown.


hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1

with that many stations affected, it's rarely the head end unless it's a major problem, but you would see a bunch of people here at dslr talking about the exact same thing.

this sounds like it's individual to you/


nlk10010

join:2007-06-27
Great Neck, NY

1 edit

Well that of course would depend on how many people in my area know about this board.

While I understand it may make sense that the problem was peculiar to me it also makes sense that it was not peculiar to me since my TV wasn't involved and I did nothing else. Could it have been the STB? I suppose. Otherwise it was the signal, somehow.

But, hey, your guess is as good as (probably better than) mine. I'm just glad the issue is gone for now and hope it doesn't reappear.



buckingham
Buckingham Pa

join:2005-07-17
Buckingham, PA
Reviews:
·Verizon FiOS

reply to nlk10010

said by nlk10010:

... my Dish signal looks fine...
By any chance, you are not running your Dish signal through the same coax that is supporting the FiOS STB are you?

nlk10010

join:2007-06-27
Great Neck, NY

said by buckingham:

said by nlk10010:

... my Dish signal looks fine...
By any chance, you are not running your Dish signal through the same coax that is supporting the FiOS STB are you?
No, no, no. I've got two coax runs from the home run in the garage to my TV, one for the Dish box, one for the FIOS STB.

In general, when I first got FIOS I didn't see a heck of a lot of difference in the two pictures (i.e. Dish vs. FIOS); however, looking more closely, I perceive the Dish picture as a bit "softer", FIOS as sharper with a harder edge. That would lead me to believe that a more careful adjustment of my LG would really show the FIOS picture to its best advantage. Of course this is all assuming that the horrid conditions that prompted me to start this thread aren't present. And I'm leaving SD out of the equation entirely.

Dish isn't bad, mind you, and I'm keeping it as long as FIOS lags on adding national HD.

hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1

the softness might be from the HD compression that dish uses. I know we've talked that issue to death. the uncompressed image from fios is often sharper and more detailed and can be confused as a worse signal, even though you are getting more picture.

cnet has some interesting tips on pic quality stuff. of course you can just play with the tv until your eye "likes what you see" but it might be semi helpful...

»www.cnet.com/1990-7874_1-5119938-1.html (broadcast resolutions, in case you wondered what channels broadcast in 720 vs 1080i.)

and »reviews.cnet.com/basic-hdtv-tips···%3bmenu3
(hdtv tune ups)

a lot of basic stuff, but sometimes it's easy to overlook the basic stuff.


Saturday, 02-Jun 11:08:31 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics