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ABB_Lisa

join:2010-05-27
kudos:1
reply to BlackIce

Re: Speed ?

Hello!

My name is Lisa, and I work for Atlantic Broadband.

Unfortunately, the highest speed we currently offer is the 8MB. We have been upgrading many of our systems, and there will be an increase in offered speeds in the future, but I would not have any estimated dates or anything of that nature.

If you are interested in increasing your speeds by getting a business account, you may call in and speak to a business representative about what you could work out with speed and cost.

Also, I would be happy to do some troubleshooting with you to try to see if your current speed is not up to where it needs to be. I can monitor your modem traffic as you stream 1 tv, then as you stream 2 tvs... I can see the difference and tell a lot from a test such as this.

Please give us a call at 1-888-536-9600, or live chat from www.atlanticbb.com (click on Customer Care, then on High Speed Internet)

If you would like to speak with me personally... message me and i will give you what times you can reach me.