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itguy05

join:2005-06-17

reply to Marduk

Re: Not surprised

quote:
If you think comcast customer service sucks, wait until you get double billed by verizon and then have nobody that speaks english try to fix it for you.
I've had billing issues with Verizon and when I called the person spoke English and fixed my issue right away. No issues here, just better prices and service quality than when we were with Comcast.


Marduk

join:2004-09-05
West Chester, PA

said by itguy05:

quote:
If you think comcast customer service sucks, wait until you get double billed by verizon and then have nobody that speaks english try to fix it for you.
I've had billing issues with Verizon and when I called the person spoke English and fixed my issue right away. No issues here, just better prices and service quality than when we were with Comcast.
Fluke. F*cking Verizon is the worst company ever.
--
-- Our spirit was here long before you
Long before us
And long will it be after your pride brings you to your end --

k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

said by Marduk:

said by itguy05:

quote:
If you think comcast customer service sucks, wait until you get double billed by verizon and then have nobody that speaks english try to fix it for you.
I've had billing issues with Verizon and when I called the person spoke English and fixed my issue right away. No issues here, just better prices and service quality than when we were with Comcast.
Fluke. F*cking Verizon is the worst company ever.
I thought Verizon was the company that couldn't do simple math?


Marduk

join:2004-09-05
West Chester, PA

said by k1ll3rdr4g0n:

I thought Verizon was the company that couldn't do simple math?
I'm not supposed to say so, but I will anyway. Comcast spends a shitload of alot of money to improve customer service. They will always suck, but they are "trying".. f*king verizon is riding on ma bell, and only makes money because of dufus consumers that believe that they somehow have an edge with FIOS.... It's a shit product that was already surpassed by cable companies years ago.

FTTH? Ya right! Doesnt work that way, bandwidth is bandwidth. If everyone has high speed, everyone is using the service.......
--
-- Our spirit was here long before you
Long before us
And long will it be after your pride brings you to your end --


N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

I dunno, I've had Fios for close to a year now, with no issues. No billing issues & no service issues. Picture quality is fantastic, internet is rock solid, and phone works every time.

Verizon's DVR software eats Comcast's for lunch any day. I did have to call customer service once when one of my STB'S took a shit. The CSR was pleasant, and clearly spoke English as a first language.

My 1 year contract is up in August, but my price is locked in for another year even though I'm not in contract. I couldn't be happier with my Verizon Fios experience.
--
Petty people are disproportionally corrupted by petty power


talz13

join:2006-03-15
Avon, OH

reply to Marduk

said by Marduk:

It's a shit product that was already surpassed by cable companies years ago.
Where's my 20mbit upload on cable?

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