| reply to Chuck2010
Re: Procedure Ha, OK, the hitch is you have to have your Comcast Account number.
I just called Comcast and got mine from a peppy Customer Service Rep (switched to FIOS in Jan, but he didn't even try to re-connect me or ask why I needed my old acct number).
In the online claim form, you have to certify under penalty of perjury that you used one of the affected P2P services during the period (you have to specify which), for lawful purposes, that you have reason to believe your performance was affected, and that you have not previously asked for a refund. |
