said by XJakeX:And after a time, when you get fed up with FIOS, and call to cancel, (after a lengthy effort to win you back with all kinds of great deals (temporary ones), don't be surprised to see a bill the next month for the full service.
And when you call customer service, they will speak English, be very polite and promise to take care of it for you right away.
A month later when you get another bill, and you call again, they will apologize and promise to take care of it again.
Then on the third month, when you get another bill for the service that was cut off two minutes after your initial call to cancel, if you are really lucky, the bills might end, and your credit rating *might* not get dinged for falling three months behind.
Welcome to corporate blackmail of the consumer, enabled by a government that has systematically destroyed the simple regulatory structure that used to be in place to prevent the environment we now have where big corporations (you know - the ones that are too big to fail) are more powerful than the government itself.
Truth.
