| reply to joako
Re: SUE LMAO! Cry about it??? When Frontier assumed the helm here, they also picked up all the FiOS technicians, so don't worry about them having trained people. As a new Frontier employee, I was pleasantly surprised by some of the changes in the works: less than one week lead-times on installs, vs 2 weeks for Vz; a calling system where the only menu question is "English or Espanol?" before you speak to someone; All tech support handled in the USA.
I say kudos to Frontier, they are running the phone company with a "service first" ideology, which will generate and keep more US jobs and put more money into our local economy instead of foreign workers' and investors' pockets. |
