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TSI Rick
System Admin
Premium,VIP
join:2007-02-17
Merlin, ON
kudos:2

Your review

Hello,

We would like the opportunity to try to track down where the breakdown in communication occurred. Would you be willing to please post in the Direct section ( »TekSavvy Direct ) so we look into this further?

Thanks,

Rick
--
TSI Rick - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

fathamburger

join:2010-07-16
North York, ON
yeah I'll repost along with any extra info from the forum thread as well but we do need a resolution soon, the 2 day thing is not a joke


TSI Rick
System Admin
Premium,VIP
join:2007-02-17
Merlin, ON
kudos:2
Thank-you for the oppurtunity. As I understand things currently - you're currently in discussions with Chris (CSR Manager) Michael (Tech Support Manager) and myself, Rick (Escalations Manager). Rest assured, we're working diligently to resolve the situation and as we receive updates we'll keep you informed.

I appreciate your patience.
--
TSI Rick - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )
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