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tayls

join:2001-01-21
Lindsay, ON

Internet down

Anybody aware of any issues in the Lindsay area. Haven't had internet access since mid afternoon. No internet light on the modem. Tried the old bell alcatel and nada.


pstewart
Premium,VIP
join:2005-10-12
Peterborough, ON
kudos:1

said by tayls:

Anybody aware of any issues in the Lindsay area. Haven't had internet access since mid afternoon. No internet light on the modem. Tried the old bell alcatel and nada.
Yes, Nexicom has a fiber cut effecting that area. Crews worked on it all night and continue to work on it this morning. The issue is isolated but still unable to provide an ETA yet.
--
Nexicom High Speed Internet - »www.nexicom.net/

tayls

join:2001-01-21
Lindsay, ON

1 edit

reply to tayls
Thank you.



pstewart
Premium,VIP
join:2005-10-12
Peterborough, ON
kudos:1

said by tayls:

Thank you.
Service was restored about 10 minutes ago - thank you again for your patience during a major fiber outage situation.
--
Nexicom High Speed Internet - »www.nexicom.net/

tayls

join:2001-01-21
Lindsay, ON

reply to tayls
Is there a possibility there may be still issues with this line. The speed of my internet seems greatly reduced, it doesn't feel as fast before the outage and speedtest.net is coming back 3.00 Mb/s or less, I'm pretty sure when I was playing with it when I first switched to Nexicom it was up around 6 to 7 Mb/s.

Just curious or may there be something else on the go?



bbuchanan
Premium
join:2004-02-05
Peterborough, ON

said by tayls:

Is there a possibility there may be still issues with this line. The speed of my internet seems greatly reduced, it doesn't feel as fast before the outage and speedtest.net is coming back 3.00 Mb/s or less, I'm pretty sure when I was playing with it when I first switched to Nexicom it was up around 6 to 7 Mb/s.

Just curious or may there be something else on the go?
Hi There, sorry for not responding, but i'm on holdiays. I'll take a look at the GigE's feeding Lindsay and check on any errors. When I checked right after the splice it was error free though.

Bruce
--
Nexicom - »www.nexicom.net


bbuchanan
Premium
join:2004-02-05
Peterborough, ON

reply to tayls

said by tayls:

Anybody aware of any issues in the Lindsay area. Haven't had internet access since mid afternoon. No internet light on the modem. Tried the old bell alcatel and nada.
I just check on Lindsay and everything on the network looks clean.

I would get in touch with the helpdesk to submit a ticket to see what they can see.
--
Nexicom - »www.nexicom.net

tayls

join:2001-01-21
Lindsay, ON

It seems to be good now, it just felt like there was a lag for most of the weekend. Could have been on my end to. Thank you for looking into it.



pstewart
Premium,VIP
join:2005-10-12
Peterborough, ON
kudos:1

said by tayls:

It seems to be good now, it just felt like there was a lag for most of the weekend. Could have been on my end to. Thank you for looking into it.
Just curious - can you post a speedtest from the Toronto speedtest.net site? I'd like to see your speeds if you don't mind...;)
--
Nexicom High Speed Internet - »www.nexicom.net/

tayls

join:2001-01-21
Lindsay, ON

»www.speedtest.net/result/903600032.png

Still isn't what it was when I first signed up.



pstewart
Premium,VIP
join:2005-10-12
Peterborough, ON
kudos:1

Weird.... Can you pm me your phone number please?


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