bdon78I didn't do it
join:2009-05-18
Decatur, GA | Here we go again Karl,
I checked... i-hateatandt.com is still available. Ever think of switching the site's name?
»www.godaddy.com/domains/searchre···ci=16811
Interesting you can completely dismiss the studies' results. Why is it interesting? Because, I have at&t and I am happy. My friends have at&t and they are happy. We are not alone, and even though you continually thrash them, there are people who like at&t.
Just saying.. |
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Reviews:
 ·Verizon FiOS
 ·DIRECTV
 ·Optimum Online
·Cablevision
| The truth is while AT&T network is trash in some areas, it's very good in many areas, It really is comparable to Verizon where I live in most respects.
Is it a network problem to some extent, YES absolutely
Is it a PR issue to some extent, YES absolutely because AT&T does tend to treat it's customers as unimportant peons and deny that problems exist.
AT&T tries very hard to keep us from using the same devices that Apple tries to get us to use for more and more things, it's gonna be a PR nightmare for any cell phone carrier that gets the iPhone.
Despite the popularity of Android no one can argue that that mass effect of Android on a singular carrier doesn't even come close to what AT&T has had to deal with all of the IPhone's in the US. |
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 TimePremium
join:2003-07-05
·Cox HSI
| reply to bdon78
I think it's become common practice for me to log on DSLR and expect my daily dose of anti-AT&T news. Despite their crappy customer service, the network in my area is nothing short of excellent.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson |
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 Z80APremium
join:2009-11-23 | reply to MovieLover76
All networks are trash "in some areas". |
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 RRedlineRated RPremium
join:2002-05-15
Williamsport, PA | reply to bdon78
said by bdon78:Karl, I checked... i-hateatandt.com is still available. Ever think of switching the site's name? » www.godaddy.com/domains/searchre···ci=16811Interesting you can completely dismiss the studies' results. Why is it interesting? Because, I have at&t and I am happy. My friends have at&t and they are happy. We are not alone, and even though you continually thrash them, there are people who like at&t. Just saying.. Yeah and there are people who have had (or are having) a horrible experience with them. I switched to an iPhone 3GS last year and quickly fell in love with the phone. However, service became almost unusable in the town where I work, and data speeds in generally were inconsistent and, for the most part, horribly slow in places where I spend most of my time.
A town of 50,000+ people should not have service so poor that you often cannot use data or even make a call. Needless to say, I switched back to Verizon and could not be happier. I have nothing but negative experience in dealing with AT&T, and that included many business trips I've taken all over the Northeast.
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One nation, under Zod! |
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1 edit | reply to bdon78
said by bdon78:Interesting you can completely dismiss the studies' results. Karl has an agenda, why would you expect him to deviate from it?
Clarification: I have ATT and I've had problems with them, so I'm less than happy with them. However, I know many people who are happy with them and I don't try to convince to them not to be.
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Kilroy was here |
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Z80APremium
join:2009-11-23 | Karl is pissed 'cause he has problems with his iPhone. |
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bdon78I didn't do it
join:2009-05-18
Decatur, GA
1 edit | said by Z80A:Karl is pissed 'cause he has problems with his iPhone. HA HA HA....Now we're getting somewhere. Maybe he just missed the early upgrade date by a few weeks and had to pay full price for it. |
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 ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3 | reply to Z80A
Yeah, but when you're a major mobile operator and cannot operate within a major metropolitan area like Los Angeles with reasonable performance, that says something about your overall capacity for service. |
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| reply to Time
said by Time:I think it's become common practice for me to log on DSLR and expect my daily dose of anti-AT&T news. Despite their crappy customer service, the network in my area is nothing short of excellent. Good for you. Have a cookie. |
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Z80APremium
join:2009-11-23 | reply to bdon78
Given his description of his problems i would be pissed to but it is obviously influencing his reporting. |
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Z80APremium
join:2009-11-23 | reply to Thaler
I get great service in LA. This moment I'm stuck in the hell that is bakersfield and no problems at all, other that being stuck in Bakersfield. |
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ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3 Reviews:
 ·DSL EXTREME
| said by Z80A:I get great service in LA. This moment I'm stuck in the hell that is bakersfield and no problems at all, other that being stuck in Bakersfield. Wierd. Last I had AT&T (and/or used friend's phones who were on their service), all I got were dropped calls and/or "no service" in areas where their service maps displayed full coverage.
Hell, most of the town of Encino's a dead zone to AT&T. Its either VZ, Sprint, or no service in my area. |
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Z80APremium
join:2009-11-23 | I'm sure there are dead spots with AT&T just as there are with all carriers but I haven't really come across any. |
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TimePremium
join:2003-07-05 Reviews:
·Cox HSI
2 edits | reply to digitalfreak
said by digitalfreak:said by Time:I think it's become common practice for me to log on DSLR and expect my daily dose of anti-AT&T news. Despite their crappy customer service, the network in my area is nothing short of excellent. Good for you. Have a cookie. I'm sorry that you can't identify the extremely obvious bias that the news staff on this site holds.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson |
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| I agree |
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Z80APremium
join:2009-11-23 Reviews:
·Cox HSI
| reply to Time
said by Time:said by digitalfreak:said by Time:I think it's become common practice for me to log on DSLR and expect my daily dose of anti-AT&T news. Despite their crappy customer service, the network in my area is nothing short of excellent. Good for you. Have a cookie. I'm sorry that you can't identify the extremely obvious bias that the news staff on this site holds. +1
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"Our goal (was to make) a billion phones Flash-enabled by 2010...We're actually going to get 1 billion Flash-enabled phones by 2009." -Adobe Chief Technology Officer Kevin Lynch in Nov 2008. |
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| reply to MovieLover76
As a proud AT&T employee, I admit I'm biased, but anyone who follows the news is well aware that AT&T has admitted network problems and is racing to fix them. The iPhone makes it so easy (and fun) to suck up bandwidth that AT&T is having a tough time keeping up with demand. Any provider lucky enough to have the iPhone would have the same issue.
And you are completely off base sayng we treat our customers as "unimportant peons". How do you justify that statement? Any business (including AT&T) realizes that customers are ESSENTIAL to success. We're not perfect, but we DO value customers, and strive to keep them satisfied.
This study helps shed light on the small but VERY vocal minority of iPhone users who love their device (including myself) but are unhappy with their service (EXcluding myself). My experience with the iPhone and AT&T service is awesome, and everyone I've talked to that has one says the same thing. |
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ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3 Reviews:
·DSL EXTREME
| Alrighty then. How about upgrading your network to service the areas your maps claim to reach? In Encino, CA, the network service has remained the same ever since I ditched AT&T in 99-2000 - unavailable.
Clearly it's not impossible to service us - both Sprint and Verizon do. Seems silly that in 10 years of network upgrades, we've been upgraded from "No Service" to...well, "No Service". |
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