 jmn1207Premium
join:2000-07-19
Ashburn, VA | reply to wallawallabe
Re: Firings? I can read your vehement dislike toward Verizon, but I don't follow your logic. The total number of FiOS subscribers, as well as the percentage of penetration, increased for both Internet and TV services. They are clearly gaining subscribers, overall. |
jmn1207Premium
join:2000-07-19
Ashburn, VA | Still not following you. There will always be situations where customers leave with any ISP, but Verizon FiOS is gaining more customers each quarter, and the percentage of homes that can get FiOS is increasing as well. Why does it matter if 50,000 people leave if 150,000 sign up? Customer satisfaction with FiOS is higher than any other comparable service. Exactly how is the loss of subs a major factor compared to generous give-aways to thousands of employees that were dropped, especially when seeing net customer gains each year? |
