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PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12

reply to amigo_boy

Re: HELP- Magic Jack can't call local ISP area code

And how on earth is MJ expecting to start their new free service, MagicTalk, in a few days ?!


lade

@charter.com

reply to GaryT2
Add area code 931 also. I used to be able to call my mother in that area code but lately I can only get the beeps. Pretty much makes the MJ useless for me at this point. I guess Ill cut my losses and just go with unlimited cell phone service.

I don't care how cheap it is I'm not going to pay for something I can't use as I want. Sucks they did this AFTER I renewed! :



DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

The area code doesn't tell us much without the prefix. If we keep a running list of affected prefixes, we'll know which phones companies' numbers are being blocked.

If enough people report blocked numbers, we can make a sticky here or in the unofficial MJ forums. If we could compile a reasonably complete list, we'd undo the marketing subterfuge perpetrated by MJ in not revealing what's going on with calls to rural exchanges.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

said by DrStrange:

The area code doesn't tell us much without the prefix. If we keep a running list of affected prefixes, we'll know which phones companies' numbers are being blocked.
Exactly!!

C'mon folks, wise up. Give everyone a break. If you are only going to post an area code, it's not very helpful.

Give the area code AND the exchange (the next 3 digits).

---------------------------------------------------------------

Area Code 931 could be:

BEN LOMAND RURAL TELEPHONE COOPERATIVE, INC.

TWIN LAKES TELEPHONE COOPERATIVE CORP.

LORETTO TELEPHONE CO., INC.

or a bunch of others.

amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

reply to lade

said by lade :

I don't care how cheap it is I'm not going to pay for something I can't use as I want. Sucks they did this AFTER I renewed! :
Please file a complaint with the FCC. Long distance carriers are required by law to complete calls to higher-cost local exchanges.

VoIP companies try to avoid this law by claiming to be merely a computer software application, not a telephone service. In the case of MagicJack, they are essentially the same company as YMAX -- a nationwide CLEC, registered in all states.

Recently Google blocked entire rural exchanges. AT&T complained to the FCC. Google backed down, blocking only 100 numbers associated with abusive "traffic pumping" services ("free" services that are paid for by the higher termination fees rural exchanges are allowed to charge).

Filing a complaint with the FCC only takes 2 minutes. Only 2 pages to complete. If the FCC receives enough complaints, they may lean on MagicJack not to disobey the law in the interest of being "more competitive." And, more importantly, it will help motivate the FCC to address modernization of the law in question.

For example, local exchanges shouldn't be allowed to host traffic-pumping services. It was those services that are impacting you now. If MJ hadn't blocked those services 9 months ago, I doubt it would have felt emboldened to block all rural numbers in an exchange today.


tmgraner

@gondtc.com

reply to GaryT2
Similar problems here, but I've noticed that I can call local cell phone numbers, but not local or long distance landlines in a small communities. For instance I can call Fargo, ND (long distance) a larger community - no problem 701-356-xxxx. I get the three beeps when I call Garrison 701-463-xxxx (long distance) or Rugby 701-776-xxxx (my own number) smaller communities. I can call my own cell phone with MJ and cell phones across the country without a problem.

Frustrating that small communities are being shut out of another aspect of the digital economy.

Tom


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

Local or long distance is irrelevant.

What matters is that the destinations you are having trouble calling are served by fairly small (or VERY small) rural-type phone companies. Apparently MJ does not want to pay the higher interconnection fees. Just an observation, I don't know which side is right.

You should complain to your local officials, the Governor, your Congressional delegation, your state utility regulator, and to the FCC. Seriously. You need to make them aware.



tmgraner

@gondtc.com

FCC complaint filed.

Thanks for giving me an idea of what is going on.



DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

2 edits

reply to tmgraner
FYI:
701-356-xxxx [WORKING] = IDEAONE TELECOM in Fargo, ND
701-463-xxxx [BLOCKED] = RESERVATION TELEPHONE COOPERATIVE in Garrison, ND
701-776-xxxx [BLOCKED] = NORTH DAKOTA TELEPHONE COMPANY in Rugby, ND

Let's add the prefixes from the rest of this thread:

218-243-xxxx [BLOCKED] = PAUL BUNYAN RURAL TELEPHONE COOPERATIVE in Puposy, MN

320-684-xxxx [BLOCKED] = CITIZENS TELECOM CO MN-FRONTIER CITIZENS COM-MN (Frontier Communications) in Malmo, MN
320-676-xxxx [BLOCKED] = CITIZENS TELECOM CO MN-FRONTIER CITIZENS COM-MN (Frontier Communications) in Isle, MN

706-965-xxxx [BLOCKED] = RINGGOLD TELEPHONE COMPANY in Ringgold, GA
706-937-xxxx [BLOCKED] = RINGGOLD TELEPHONE COMPANY in Ringgold, GA
706-935-xxxx [BLOCKED] = RINGGOLD TELEPHONE COMPANY in Ringgold, GA

When we get enough of these, we will have a provisional list of which phone companies' prefixes are blocked, and prospective MJ customers who need to call these numbers will have a heads-up before they order. If Dan & company aren't honest enough to make a list of blocked prefixes, it falls to his customers to do so.

The list could also be a useful reference for the FCC and various utility regulatory agencies.



DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

1 edit

Add to the list blocked numbers found elsewhere on the 'net:

812-383-xxxx [BLOCKED] = SMITHVILLE TELEPHONE COMPANY in Hymera, IN

Brandenburg Phone Co. in KY:

270-396-xxxx [BLOCKED] = Brandenburg Phone Co. in Clarkson, KY
270-397-xxxx [BLOCKED] = Brandenburg Phone Co. in Leitchfield, KY
270-580-xxxx [BLOCKED] = Brandenburg Phone Co. in Hardinsburg, KY
270-902-xxxx [BLOCKED] = Brandenburg Phone Co. in McDaniels, KY
270-949-xxxx [WORKING] = Brandenburg Phone Co. in South Hardin, KY
270-982-xxxx [BLOCKED] = Brandenburg Phone Co. in Elizabethtown, KY

724-455-xxxx [BLOCKED] = Laurel Highland Phone Company in Indianhead, PA

716-761-xxxx [BLOCKED] = Chautauqua & Erie Phone Corp. in Sherman, NY

I added a ? to Brandenburg Phone Company's prefixes because there's another phone company in KY with a similar name. I think this is the one that is blocked. Corrections are welcomed and will be accepted graciously.

I found incomplete data indicating blocking of numbers in several other states. Please include area code AND PREFIX when reporting a blocked number.

EDIT: Removed the ? from blocked prefixes and marked one as 'WORKING', with thanks to amigo_boy See Profile.


amigo_boy

join:2005-07-22
Reviews:
·magicjack.com

said by DrStrange:

I added a ? to Brandenburg Phone Company's prefixes because there's another phone company in KY with a similar name. I think this is the one that is blocked.
I just called a couple numbers at the prefixes marked "?" All except 270-949 returned 3 rapid busy signals and disconnect.

270-949 seemed to ring normally. I hung up as soon as it began to ring.


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

Thanks. I'll correct that. Apparently the info I found wasn't completely accurate.



Rural Caller

@bellsouth.net

approval from:
DrStrange See Profile

reply to GaryT2
To the list, please add:

540-396 (MGW Communications)
540-939 (MGW Communications)
540-468 Highland Telephone Cooperative
540-962 CFW Communications



Rural Caller

@bellsouth.net

reply to GaryT2
I'm on the line with CFW, the 540-962 number (which I found out is now Intelos) complaining about not being able to reach any of their customers. Maybe complaining to both ends will help.



bitstopjoe

join:2009-08-02
Pen Argyl, PA

Hey like chicken soup, it couldn't hurt!!!

Joe Sica



DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

reply to Rural Caller
Thanks. I'll add those later this evening.



mjuser

@dccnet.com

approval from:
DrStrange See Profile

reply to GaryT2
Add 360-945 Whidbey Telephone Co. (Point Roberts WA) blocked



DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

reply to Rural Caller
Added to the list [with locations added]:

540-396-xxxx [BLOCKED] MGW TELEPHONE COMPANY INC in McDowell, VA
540-939-xxxx [BLOCKED] MGW TELEPHONE COMPANY INC in Deerfield, VA
540-468-xxxx [BLOCKED] HIGHLAND TELEPHONE COOPERATIVE in Monterey, VA
540-962-xxxx [BLOCKED] NTELOS TELEPHONE INC. in Covington, VA



kasper04

@shawcable.net

reply to GaryT2
FYI:
Magic Jack is also being blocked in 360-945-**** numbers, Point Roberts - Washington State
Telephone Exchange is Whidbey Telephone.



Rural Caller

@bellsouth.net

reply to GaryT2
Here's a bunch of numbers from the magicjack forum:
912)826 Rincon, GA Windstream
912)754 Springfield, GA "
217)324 ILLINOIS CONSOLIDATED TELEPHONE CO.
217)226 ILLINOIS CONSOLIDATED TELEPHONE CO.
217)227 ILLINOIS CONSOLIDATED TELEPHONE CO.
217)229 ILLINOIS CONSOLIDATED TELEPHONE CO.
217)725 ILLINOIS CONSOLIDATED TELEPHONE CO.
217)824 ILLINOIS CONSOLIDATED TELEPHONE CO.
304)643
304)869
319)293 Van Buren Telco, Keosauqua Iowa
319)592 Van Buren Telco, Keosauqua Iowa
319)653 Iowa Telecom (Now Windstream)
319)863 Iowa Telecom (Now Windstream)
336)224 lexcom tel
440)593
440)594
440)599 CONNEAUT TELEPHONE CO.
514)310 Bell Canada
518)392 taconic tel
540)396 MGW TELEPHONE COMPANY, INC.
540)468 Highland Telephone Cooperative
540)939 MGW TELEPHONE COMPANY, INC.
563)964 ALPINE COMMUNICATIONS, L.C.
563)873 ALPINE COMMUNICATIONS, L.C.
601)936
607)546 empire tel
641)472 Iowa Telecom (now Windstream)
907)XXX Alaska
620-496 - Verizon cell phones
724-934
724-935
507-243
507-735
435-462
435-705
907-373
907-854
608-329 UTELCO (TDS Telecom)
608-328
608-325
608-324
608-527
608-
812-936 Smithville Telephone Co.
207.566 Somerset Telephone/TDSTelecom
207.265 Somerset Telephone/TDSTelecom
207.235 Somerset Telephone/TDSTelecom
207.237 Somerset Telephone/TDSTelecom
207.246 Somerset Telephone/TDSTelecom
207.634 Somerset Telephone/TDSTelecom
207.639 Somerset Telephone/TDSTelecom
207.628 Somerset Telephone/TDSTelecom
207.635 Somerset Telephone/TDSTelecom
207.684 Somerset Telephone/TDSTelecom
207.785 Tidewater Telecom
207.948 Unity Telephone Co
207.652 Somerset Telephone/TDSTelecom
207.444 Northland Telephone of Maine
207.667 NO NEW ENGLAND TEL OP DBA FAIRPOINT COMM - ME (Fairpoint)
207.338 NO NEW ENGLAND TEL OP DBA FAIRPOINT COMM - ME (Fairpoint)
207.589 Northland Telephone of Maine
207.368 NO NEW ENGLAND TEL OP DBA FAIRPOINT COMM - ME (Fairpoint)
207.585 Somerset Telephone/TDSTelecom
207.297 Somerset Telephone/TDSTelecom
207.643 Somerset Telephone/TDSTelecom
207.474 NO NEW ENGLAND TEL OP DBA FAIRPOINT COMM - ME (Fairpoint)
207.732 Mid Maine Telecom
207.834 Northland Telephone of Maine
207.757 Northland Telephone of Maine
207.945 NO NEW ENGLAND TEL OP DBA FAIRPOINT COMM - ME (Fairpoint)
319-656IAKALONA COOPERATIVE TELEPHONE CO.
319-668IAIOWA TELECOMM SVCS DBA IOWA TELECOM - NORTH (Iowa Telecom)1167WILLIAMSBG
319-668-0IAIOWA WIRELESS SERVICES, LP8577WILLIAMSBG
319-668-4IAMCC TELEPHONY OF IOWA, LLC - IA751FWILLIAMSBG
319-668-7IASPRINT COMMUNICATIONS COMPANY, L.P. - IA (Sprint)8939WILLIAMSBG
931-752 TWIN LAKES TELEPHONE COOPERATIVE CO
570-333 COMMONWEALTH TELEPHONE COMPANY
218-444 PAUL BUNYAN RURAL TELEPHONE COOP Bemidji, MN

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