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This is a sub-selection from Packet Loss

Omega
Premium Member
join:2002-07-30
Golden, CO

Omega

Premium Member

Re: Packet Loss

Just got off the online chat with a tech. He couldn't find any issue, even though I displayed packet loss and disconnects three times during the online chat.

He then said that they can send a tech out there...that I may have to pay for. Then he advertised their insurance.

I can't believe that. They are selling insurance in case their shit messes up.

I really wish more people who had bresnan knew about this forum, so I could see if it is a widespread issue or not.

I've had internet with Ameritech (later ATT), Verizon wireless, Time Warner and Comcast. Bresnan has by far given me the most issues with their service.

koolkid1563
MVM
join:2005-11-06
Powell, WY

koolkid1563

MVM

It is frustrating being on a smaller forum to compare outages and other problems with. I didn't know they had an insurance plan now to cover truck rolls...guess that's something new or have they always had it and are just now enforcing it?
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