said by hottboiinnc4:the BBB is worthless. you were better off filing with the State Atty. General. at least the State has som pull where the BBB can just be told to stick the complaint up their ass and the company goes on about its day to day business.
true enough, i learned that later on with another company. over a contract dispute (am i the only one that holds on to those "disclosures" that banks and credit cards companys send?) after i sent them a lovely letter with copys of all of them with the pertanant information highlighted and the state atty general as a CC on the bottom. suddenly the issue "resolved its self".
im not one of the deadbeats, but "stuff" happens. it helps if the rep actually LOOKS at the account history before making an assumption.
the worst for this IMO are utilitys, namely power/water when we moved a few years ago power was in my mothers name, we gave them the new address to mail the bill to. they said to allow 2 - 3 months for the final bill to show up at the new addy. it never showed up, but you know what did show up? a collection letter from the local credit bureau called about it, sent letter, every thing i could, but nothing worked. so there getting $1 a month untill its paid off. which should be some time in 2030. interestingly enough, it hasnt had a negative effect on her credit history. and no, i dont plan to keep paying them $1 on it. soon as i get other stuff in my life taken care of first theyl get paid off. learned a lesson on this one. next time i move and they say "2 - 3 months" im calling every freaking day to the billing dept to find out the balance