Yes agreed, And I miss UniteWireless. So much better Service overall. Customer Care was and sounded like (Care). Now its just like a call center in INDIA. Let us try this and let us try that and Well you get the point. Then we have to send it to our Network Admin. You know I got something like this with SKY-WI!. The name may have something... (Sky-Beam... Sky-Wi)) ??? But yes, I've Had the same thing since they Bought UniteWireless last Year. I've voice my opinion about every 2 months. They fix me or open the Pipe and I work great for about 2 months then back to the same thing. SLOW speed again. And I am calling them again Today. Good Luck to everyone!