 Z80APremium
join:2009-11-23 | Price is king Always has been and always will be. |
|
| said by Z80A:Always has been and always will be. Then why are they losing customers? Hundreds of thousands of them in fact. |
|
iansltx
join:2007-02-19
Golden, CO
kudos:2 | reply to Z80A
To an extent. Qwest has a relatively similar promotion, albeit $10 more expensive, and I don't see many Comcasters switching in my area. |
|
|
|
Z80APremium
join:2009-11-23 Reviews:
 ·Cox HSI
| There are other price factors like triple play, cost of POTS, etc. $25 isn't a deal if you have to have a $20 POTS line on top of it or have to pay a higher price for video or other service from other vendor as a result of breaking up services.
--
"Our goal (was to make) a billion phones Flash-enabled by 2010...We're actually going to get 1 billion Flash-enabled phones by 2009." -Adobe Chief Technology Officer Kevin Lynch in Nov 2008. |
|
iansltx
join:2007-02-19
Golden, CO
kudos:2 | So basically you posted a comment ("price is king") that maybe didn't even apply to the actual situation. Way to soundbyte. |
|
Z80APremium
join:2009-11-23 Reviews:
·Cox HSI
| If your example. it would have been TOTAL price customer pays for related services impacted by a change in 1 service.
If the tires on a Ferrari are cheap, doesn't necessary entice value oriented people to buy a Ferrari because related expenses are higher.
Way to ignore the big picture.
--
"Our goal (was to make) a billion phones Flash-enabled by 2010...We're actually going to get 1 billion Flash-enabled phones by 2009." -Adobe Chief Technology Officer Kevin Lynch in Nov 2008. |
|
elray
join:2000-12-16
Santa Monica, CA Reviews:
 ·SONIC.NET
·RoadRunner Cable
| reply to sonicmerlin
said by sonicmerlin:said by Z80A:Always has been and always will be. Then why are they losing customers? Hundreds of thousands of them in fact. Over the the last year, I've seen to it that AT&T lost a dozen customers in Los Angeles.
It was never a matter of price.
Every customer was willing to pay substantially more.
All they wanted was for their circuit to actually perform even remotely as advertised. For instance, 384kbps. Also, this concept called "dial tone".
No amount of effort, escalation or threats would budge AT&T, to get off the dime and do ANYTHING to improve DSL performance beyond a typical 80-100kbps. Getting landlines repaired took weeks and repeated calls for service and bucket truck visits - getting and keeping a good pair is a roll of the dice.
It wasn't like they wanted to up-sell to U-Verse. They don't offer it. |
|
