said by Xioden:said by matt5:You took it up the butt, really gave up the warranty?
I second that. We bought a Packard Bell PC back in 93 or 94. 8 years and 14 computers later we finally got one that worked at didn't get sent back on warranty. We never paid any extra, and all were off of the original 1 year manufacturer warranty. Had to fight it quite a few times (stating because it wasn't the original there was no warranty on the replacements (even though at the one year mark we had spent the last month sending back 3 DOA PC in a row)), but they always honored it.
OK, but were you dealing with a Retail store, or directly with HP(B)? *Most* manufacturers give people better RMA support than trying to deal with it through a retail point of purchase.