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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
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reply to Mustang

Re: Right or wrong with Best Buy

Those PSP plans are a joke.. trust me I worked at best buy for 2 years ugh they always got on your case about not selling enough replacement plans to customers..

Why would a person buy one for a dvd writer? I was not going to have an old guy do that


Vamp9190
Premium
join:2002-02-11
Chantilly, VA
kudos:1

reply to Xioden

said by Xioden:

said by matt5:

You took it up the butt, really gave up the warranty?
I second that. We bought a Packard Bell PC back in 93 or 94. 8 years and 14 computers later we finally got one that worked at didn't get sent back on warranty. We never paid any extra, and all were off of the original 1 year manufacturer warranty. Had to fight it quite a few times (stating because it wasn't the original there was no warranty on the replacements (even though at the one year mark we had spent the last month sending back 3 DOA PC in a row)), but they always honored it.
OK, but were you dealing with a Retail store, or directly with HP(B)? *Most* manufacturers give people better RMA support than trying to deal with it through a retail point of purchase.

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