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MrFrank

@embarqhsd.net
reply to gbirk7

Re: let me know how if you get any results from Centurylink!

I am having the exact same problem as you. I am at 27572 Rougemont, NC about an hour west of you. I have worked for the phone company for over 25 years and know how their system works. A large part of the employees that work there do not know what they are doing. I trick them all the time when I'm talking to customer service. I usually wait until the shift changes and call back and eventually I find someone who knows what they are doing and they fix my problem. If you start talking shop to them and they don't know what you are talking about they will keep transferring you or just dead end you.
« Can I help?
This is a sub-selection from let me know how if you get any results from Centurylink!