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kubaff
join:2007-06-14
kenya

kubaff

Member

CRS scripting

I'm setting up IPCC express and need to setup custom scripts depending on the campaign. Does anyone know of a good online resource for basic to advanced CRS scripting tutorials ?

Thanks in advance

Covenant
MVM
join:2003-07-01
England

Covenant

MVM

Which version of UCCX?
kubaff
join:2007-06-14
kenya

kubaff

Member

I'm running Cisco Application Administration - 7.0(1)_Build109

Covenant
MVM
join:2003-07-01
England

Covenant

MVM

The programming reference is:

»www.cisco.com/en/US/prod ··· ist.html

And some scripts present in the repository are under version 7 in the zip file:

»www.cisco.com/en/US/prod ··· ist.html

I do recall some other scripts also stored as a zip file but that was for several releases ago and can't find them now.

Get your script started and then if you have any issues, let us know as it would be easier to troubleshoot an existing script rather than create one from scratch on a forum.

Also check the data sheet for version 7 if something doesn't work as expected to ensure that it is supported.
kubaff
join:2007-06-14
kenya

kubaff

Member

Thanks Covenant. Really appreciate the quick and insightful feedback

rsaturns
join:2004-12-06
Beaverton, OR

rsaturns

Member

Another great resource I used while setting up our UCCX environment was uccx.net. If you need any quick help I'm more than happy to offer a hand.
kubaff
join:2007-06-14
kenya

kubaff

Member

Thanks for the offer rsaturns

I'll be meeting the line manager to better understand what the specific business requirements are in relation to the various campaigns that will be run on the system. So i'll definately be taking you up on the offer