 Vamp9190Premium join:2002-02-11 Chantilly, VA kudos:1 | reply to Mustang
Re: Right or wrong with Best Buy said by Mustang:Was I right to stand my ground? Don't retailers just replace the monitors or am I thinking of some good old days? Yes, you were right to stand your ground, but retailers don't "just" do anything. It all depends on the FINE PRINT of the replacement plan, etc.
The big box stores are no fun to deal with, if there is a "loophole" they will find it & enforce it. The customer will be out of luck. One exception seems to be CostCo (probably a few other places that are good too), but I need to double check their electronics policy, it is different from other merchandise.
You are thinking of the good 'ol days, but probably with mom & pop retailers. |