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Maffew

join:2010-08-23
Brick, NJ

1 edit
reply to Mike Wolf

Re: Any updates?- Comcast of Ocean County, NJ

You should send that in to Jay Leno...


Caddyroger
Premium
join:2001-06-11
To the west
Reviews:
·Comcast
reply to mikedz4
said by mikedz4:

show them your displeasure with your wallet. That is the only way they will understand. When they see dishes poping up like crazy and fios vans all over the place maybe they will reconsider their plans for your area.
Don't you know some it better to let people walk with their wallet. Which would be cheaper 5000 sub who do not want to switch or 1000 that does want to switch?
--
Caddy

JCO65

join:2010-01-15
Brick, NJ
kudos:1
reply to Mike Wolf
Mike...I can unequivocally tell you that what you were told was a TOTAL CROCK OF S***!!! Whoever you spoke to has NO CLUE whatsoever and obviously by her "as far as I know" commentary she has not read blogs from Ted Higgins specificaly talking about the new guides for SA/Cisco boxes. IM me and I will try to help save you the trip to Philly....


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
I just got off the phone, AGAIN with the corporate office, and the guy told me that "once your area is completely digital, the world of more will be rolled, which should be completed March 2011” He had absolutely no idea about what "new guide interface" I was talking about (the ones for the Cisco/SA boxes) and "I cant comment on other regions" when I was explaining to him the rollout in Connecticut. He even had the nerve to say "your free to find another provider if your not happy with Comcast’s service" I told him that there are no other cable providers in my area and he said "I don't know what else to tell you"

He told me that by the end of March 2011 that my area will be receiving all of the HD channels that Comcast providers (granted I stick around long enough to find out)

He said he'll ask around the people "18 times above my pay grade" about why these decisions are being made without taking the time to consult the customers, but that "I probably won’t get a response" and that he'll call me back tomorrow.

When I asked him about why Comcast ripped out the existing Motorola head ends and boxes from the customers when they bought out Adelphia and replaced it with the Scientific Atlanta equipment, he said "I don't think that’s true, as Comcast wouldn't make that sort of decision unless they received a contract (isn’t that a waste of money if the equipment was working fine prior to the buyout?). What sucks is that he said that once that contract is over and if it’s not renewed, the customer will have no choice but to exchange their DVR at the payment office, meaning that they'll lose their saved recordings. Can Comcast really strong arm their customers like this? O..o

I suggested that the decision makers in Comcast make some sort of way to have contact with the public and hear our complaints and answer for their actions, like a digital version of a town hall meeting. He said that'll probably never happen (figures)


Maffew

join:2010-08-23
Brick, NJ
I'm telling you... all of this would make for some great late show material.

So now it's March 2011??... Might as well just make it 12/21/12...


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
At least its not 12/12/12 O..O

There's a convo going on in regards to the switched digital video thingy »Philly Going First w/SDV which basically is gonna be a double edged sword. On one side we get alot of HD channels, but on the other side in order for that to happen we gotta deal with a lousy SDV adapter the size of a shoebox. So the longer it takes to get the HD channels, the longer I can avoid the adapter.


Floppy

join:2002-07-03
reply to Mike Wolf
said by Mike Wolf:

When I asked him about why Comcast ripped out the existing Motorola head ends and boxes from the customers when they bought out Adelphia and replaced it with the Scientific Atlanta equipment, he said "I don't think that’s true, as Comcast wouldn't make that sort of decision unless they received a contract (isn’t that a waste of money if the equipment was working fine prior to the buyout?). What sucks is that he said that once that contract is over and if it’s not renewed, the customer will have no choice but to exchange their DVR at the payment office, meaning that they'll lose their saved recordings. Can Comcast really strong arm their customers like this?
The likelihood of this happening is extremely slim and none. It would cost too much money to switch platforms. There would be too much headend equipment to replace such as the DNCS to a DAC or vice versa. Also paying for massive truck rolls to inconvenience thousands of customers just to swap out boxes. This hasn't and will not happen.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
But this did happen when Adelphia was bought out in my area by Comcast...

The Q

join:2008-06-26
Collegeville, PA
reply to Mike Wolf
said by Mike Wolf:

At least its not 12/12/12 O..O

There's a convo going on in regards to the switched digital video thingy »Philly Going First w/SDV which basically is gonna be a double edged sword. On one side we get alot of HD channels, but on the other side in order for that to happen we gotta deal with a lousy SDV adapter the size of a shoebox. So the longer it takes to get the HD channels, the longer I can avoid the adapter.
SDV adapters are only needed for third party boxes like Moxi and Tivo.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
Thats right, which is what I have.


actor90
Never a dull moment
Premium
join:2003-07-21
Jackson, NJ
Reviews:
·Optimum Online
·Comcast
reply to Mike Wolf
said by Mike Wolf:

But this did happen when Adelphia was bought out in my area by Comcast...
The majority of the Comcast of Toms River system, the old Adelphia system that served Toms River to Little Egg Harbor was a SA system. There were some areas for a short period time that were using GI General Instruments boxes and equipment. It was in areas in the northern part of the county that were getting channels above 80 before the digital conversion. The majority of the infrastructure in the system was still SA.

Adelphia only bought the GI equipment because SA at the time did not have equipment that worked beyond the 80 channel analog capacity (78 with the 2 additional band channels), and only bought these early hybrid analog/digital boxes because they feared Bell Atlantic's Futurevision pilot program that was running in Toms River. They stopped buying that GI (soon after bought by Motorola) equipment because SA finally came out with digital devices. They were going to phase out the GI equipment even if they hadn't swapped systems with Comcast. Those boxes only allowed for twenty or so additional channels and were practically obsolete when they were installed. For all intents and purposes Adelphia Cable of Toms River was a Scientific Atlanta headend system.
--
My Blog on blogspot.com


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4

1 edit
Impossible because when I moved down here in 1999 the digital boxes and equipment was Motorola, which continued to be Motorola until Comcast came in.


mikedz4

join:2003-04-14
Weirton, WV
comcast doesn't change boxes in a system because that would require a complete rebuild of the system to switch from motorola to cisco UNLESS they combined it with a Cisco system and switched the gear on the poles from motorola to cisco.


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
reply to actor90
Why not just deploy Simulcrypt, so they can use Motorola set tops (as well as Moto DTA's) as well?

Verizon starts Simulcrypt on Wed 9/15 I believe. They will slowly start rolling out Cisco set tops with IMG loaded on and expandable hard drive DVR's. It lets them have more inventory and not have to rely on only ONE set top provider. So if Motorola jacks their rates, they can pull more from Cisco (or vice versa).


actor90
Never a dull moment
Premium
join:2003-07-21
Jackson, NJ
Reviews:
·Optimum Online
·Comcast
reply to Mike Wolf
said by Mike Wolf:

Impossible because when I moved down here in 1999 the digital boxes and equipment was Motorola, which continued to be Motorola until Comcast came in.
I didn't think it went beyond the first generation hybrid analog digital boxes, but the majority of the system, I would say about 70% of the Adelphia Toms River system was Scientific Atlanta equipment. I was close to those in the know back then at Adelphia's office in Toms River, and the plan was to go back to SA equipment for all headends even before the Comcast swap because only 30% at the most was switched over to the GI/Motorola equipment in the mid to late 90's and the local engineering staff hated it. Once the swap was announced Adelphia stopped all upgrades and left it to Comcast to complete.
--
My Blog on blogspot.com


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
ah ok, cool.

Now I gotta complain about the lack of HD channels by Comcast, compared to Cablevision, down in Seaside Park which is like a handful of miles from me, and yet most of these channels here we dont get in my town. Why can't Comcast get thier act together sooner.

WCBSDT, WPXNDT, WNBCDT, WNYWDT, WABCDT, WFUTDT, WWORDT, WPIXDT, N12NJHD, WNETDT, MSGVNJH, YESHDNY, MSGHD, MSGPLHD, SNYHD, VSHD, BIG10HD, MNBCHD, CNBCHD, CNNHD, NGCHD, HDT, WNJUDT, WABCDT2, HGTVD, DISNHD, TOONHD, NIKHD, TCMHD, ESPN2HD, ESPNHD, TNTHD, USAHD, TBSHD, SPIKEHD, WEHD, AMCHD, BRAVOHD, UHD, AETVHD, HSTRYHD, SYFYHD, ABCFHD, DXDHD, EHD, VH1HD, MTVHD, BETHD, CMTVHD, FUSEHD, APLHD, TRUTVHD, SCIHD, FNCHD, TWCHD, TRAVHD, TLCHD, DSCHD, FOODHD, FXHD, CCHD, SPEEDHD, FBNHD, NGWILDH, SMTHHD, BIOHD, HMCHD, IFCHD, CINHD, PLDHD, G4HD, GOLFHD, OUTHD2, NBATVHD, MLBHD, NHLHD, HDPPV, CBSCSHD, ESPNUHD, TENISHD, ESPNWHD, HBOHD, HBO2HD, HBOSGHD, HBOFHD, HBOCHD, HBOZHD, HBOLAHD, HBOHDP, HBO2PHD, HBOSPHD, HBOFPHD, STZHD, STZKHD, STZEHD, STZHDP, STZCHD, ENCR1H, IFCHD, SHOWHD, SHO2HD, SHOCSHD, SHOWXHD, SHOWHDP, SHO2PHD, SHOCPHD, MAXHD, ACMAXHD, MOMAXHD, THMAXHD, WOMAXHD, ATMAXHD, 5MAXHD, OMAXHD, MAXHDP, TMCHD, TMCXHD, TMCHDP,TMCXPHD, QVCHD, GRNHD, STYLEHD

JCO65

join:2010-01-15
Brick, NJ
kudos:1

1 edit
Mike, I can't dispute your facts about Cablevision with the HD. The only point of contention that I can make is that Cablevision is ONLY situated in the NY area now. They sold off all of their systems in Chicago, Ohio, and Massachusetts before the digital revolution and only has systems left in the New York market. That made it easier for CV to upgrade it's sytems[Especially since they only dealt with SA/Cisco for it's hardware as opposed to CC having systems througntry with bot Motorola and SA/Cisco system hardware].


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
Not sure what you mean when you say its ONLY in the NY area now, since its available in a wide area of New Jersey. Though I do understand that the places you listed dont recieve the NY feeds. »www.optimum.com/channel_lineups.jsp
Expand your moderator at work

JCO65

join:2010-01-15
Brick, NJ
kudos:1
reply to Mike Wolf

Re: Any updates?- Comcast of Ocean County, NJ

The New Jersey towns that have Cablevision are part of the NY metropolitan area. In media terms, it is known as the New York DMA. Same goes for the Cablevision systems in CT.


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
ok? so that includes Ocean County as well since we get both the Philly channels and NYC channels for local news, though only the NYC ABC, CBS, NBC, CW, FOX, and UPN are sent in HD on the digital channels, where as the Philly channels are digital, marked as HD by every device, Comcast, and channel guide, but aren't actually transmitted in HD.

JCO65

join:2010-01-15
Brick, NJ
kudos:1

1 edit
That is correct, although in Ocean County the digital Philly network channels are NOT listed as HD[Unlike TR]. The reverse takes place in Mercer County, where the Philly networks channels are in the HD slots, while the NY network channels were not. Mercer County is actually part of the Philly DMA[or ADI]


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4

1 edit
ah ok so I'm not crazy, because I called Comcast a few days ago, and the tech was very insistant that those channels ARE in HD, that 480i is HD, and that I'm recieving it in HD. When I told him that I've never recieved anything in HD on that channel, he muttered something and hung up.
Whats irritating is that every online guide, TiVo, Moxi, and DVR mark those Philly channels as HD.

JCO65

join:2010-01-15
Brick, NJ
kudos:1
480i is HD?? In the words of a famous comedian, "Obviously that tech is definitely on drugs".


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
Yeah, it was like 6am in the morning, and I didn't want to chew him out and wake people up, and I just hung up. I called immediately back up, got another tech, but was told the same thing. What the hell are they teaching these people..

JCO65

join:2010-01-15
Brick, NJ
kudos:1
reply to Mike Wolf
The Brick area residents started to receive the DTA notices today, with an effective date of 10/12/2010 for DTA's being available for those with limited basic service. The first step towards World of More has now happened. More to come to meet the March 2011 target date for CC/Ocean County.


TRHD

@comcast.net
reply to Maffew
Received the DTA postcard today in TR also. 10/12 was the date on card


CarlinNJ

@comcast.net
I received the DTA postcard in the mail yesterday. I'm located in Brick. Can't wait for things to finally get rolling.


pjsbar

@dix.army.mil
So I assume these are Cisco Brand DTA's?

JCO65

join:2010-01-15
Brick, NJ
kudos:1
As Felix Unger said back in the day, "One must never ASSUME........"