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Falesh

join:2010-08-20

WHR-HP-G54 not reconnecting when cable modem disconnects

Recently my cable modem has been disconnecting once a day or so for a very brief, under a minute, time. This shouldn't be much of an issue but for some reason my router does not reconnect to the modem until I manually restart the router. I can test this by turning the power off to the modem then turning it on again, when I do this the router does not connect to the modem until I restart the router. I tried doing the same thing but plugging the modem straight into my PC and when I turn the modem off and on again the computer reconnects automatically without needing a restart.

I was running Tomato Version 1.27 but upgraded to 1.28 and am still having this issue. Any ideas on what could be causing this issue or what I could do to fix it? Cheers!


PeeWee
Premium
join:2001-10-21
Madera, CA

What ip address is assigned to the router and what ip address does the computer get from the modem?
--
My grandkids ARE cuter than yours!


Falesh

join:2010-08-20

Router IP Address: 86.24.102.28
PC IP Address: 86.24.103.48



PeeWee
Premium
join:2001-10-21
Madera, CA

said by Falesh:

Router IP Address: 86.24.102.28
PC IP Address: 86.24.103.48
See if others here agree but I think you router ip is outside dhcp range. The first three sets of numbers should be the same for both.
--
My grandkids ARE cuter than yours!

Falesh

join:2010-08-20

If that is an issue is it something I can change or is that on my isp's end?

In case this is useful these are the modem logs from a few of these disconnects:

Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) The s/w filename specified in the config file is the same as ...
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) A software upgrade filename was specified in the config file.
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) Authorized
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) Registration complete!
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) We registered with a DOCSIS 1.1 config file!
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) Received a REG-RSP message from the CMTS...
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) Sending a REG-REQ to the CMTS...
Thu Aug 19 09:17:39 2010 Thu Aug 19 09:17:39 2010 Information (7) CableModem SNMP configure complete
Thu Aug 19 09:17:38 2010 Thu Aug 19 09:17:38 2010 Information (7) IP init completed ok
Thu Aug 19 09:17:38 2010 Thu Aug 19 09:17:38 2010 Information (7) CableModem TFTP init ok
Thu Aug 19 09:17:38 2010 Thu Aug 19 09:17:38 2010 Information (7) CableModem DHCP client init ok
Thu Aug 19 09:17:38 2010 Thu Aug 19 09:17:38 2010 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Thu Aug 19 09:17:27 2010 Thu Aug 19 09:17:27 2010 Information (7) MAP w/initial maintenance region received
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) Downstream sync ok
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) Beginning initial ranging...
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) downstream time sync acquired...
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) Downstream sync ok
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) starting ds time sync acquisition...
Thu Aug 19 09:17:26 2010 Thu Aug 19 09:17:26 2010 Information (7) Received a UCD message!
Thu Aug 19 09:17:24 2010 Thu Aug 19 09:17:24 2010 Information (7) Locked on the downstream. Waiting for UCDs...
Thu Aug 19 09:17:24 2010 Thu Aug 19 09:17:24 2010 Information (7) Downstream lock ok
Thu Aug 19 09:17:23 2010 Thu Aug 19 09:17:23 2010 Information (7) Sync Start
Thu Aug 19 09:17:23 2010 Thu Aug 19 09:17:23 2010 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC
Thu Aug 19 08:55:17 2010 Thu Aug 19 08:55:17 2010 Information (7) The s/w filename specified in the config file is the same as ...
Thu Aug 19 08:55:17 2010 Thu Aug 19 08:55:17 2010 Information (7) A software upgrade filename was specified in the config file.
Thu Aug 19 08:55:17 2010 Thu Aug 19 08:55:17 2010 Information (7) Authorized
Thu Aug 19 08:55:16 2010 Thu Aug 19 08:55:16 2010 Information (7) Registration complete!
Thu Aug 19 08:55:16 2010 Thu Aug 19 08:55:16 2010 Information (7) We registered with a DOCSIS 1.1 config file!
Thu Aug 19 08:55:16 2010 Thu Aug 19 08:55:16 2010 Information (7) Received a REG-RSP message from the CMTS...
Thu Aug 19 08:55:16 2010 Thu Aug 19 08:55:16 2010 Information (7) Sending a REG-REQ to the CMTS...
Thu Aug 19 08:55:16 2010 Thu Aug 19 08:55:16 2010 Information (7) CableModem SNMP configure complete
Thu Aug 19 08:55:15 2010 Thu Aug 19 08:55:15 2010 Information (7) IP init completed ok

Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)DCC arrive new
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Received a UCD message!
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Locked on the downstream. Waiting for UCDs...
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Downstream lock ok
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)DCC depart old
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Received DCC-REQ message...
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)The s/w filename specified in the config file is the same as ...
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)A software upgrade filename was specified in the config file.
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)Authorized
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Registration complete!
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)We registered with a DOCSIS 1.1 config file!
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Received a REG-RSP message from the CMTS...
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Sending a REG-REQ to the CMTS...
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem SNMP configure complete
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)IP init completed ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem TFTP init ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem DHCP client init ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Critical (3)DHCP WARNING - Non-critical field invalid in response.
Fri Aug 20 20:03:26 2010 Fri Aug 20 20:03:26 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:24 2010 Fri Aug 20 20:03:24 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:23 2010 Fri Aug 20 20:03:23 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:22 2010 Fri Aug 20 20:03:22 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:22 2010 Fri Aug 20 20:03:22 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Downstream sync ok
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Beginning initial ranging...
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)downstream time sync acquired...
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Downstream sync ok
Fri Aug 20 20:03:20 2010 Fri Aug 20 20:03:20 2010 Information (7)starting ds time sync acquisition...
Fri Aug 20 20:03:20 2010 Fri Aug 20 20:03:20 2010 Information (7)Received a UCD message!
Fri Aug 20 20:03:19 2010 Fri Aug 20 20:03:19 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:18 2010 Fri Aug 20 20:03:18 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:18 2010 Fri Aug 20 20:03:18 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)DCC arrive new
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Received a UCD message!
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Locked on the downstream. Waiting for UCDs...
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Downstream lock ok
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)DCC depart old
Fri Aug 20 20:03:36 2010 Fri Aug 20 20:03:36 2010 Information (7)Received DCC-REQ message...
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)The s/w filename specified in the config file is the same as ...
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)A software upgrade filename was specified in the config file.
Fri Aug 20 20:03:31 2010 Fri Aug 20 20:03:31 2010 Information (7)Authorized
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Registration complete!
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)We registered with a DOCSIS 1.1 config file!
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Received a REG-RSP message from the CMTS...
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)Sending a REG-REQ to the CMTS...
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem SNMP configure complete
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)IP init completed ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem TFTP init ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Information (7)CableModem DHCP client init ok
Fri Aug 20 20:03:30 2010 Fri Aug 20 20:03:30 2010 Critical (3)DHCP WARNING - Non-critical field invalid in response.
Fri Aug 20 20:03:26 2010 Fri Aug 20 20:03:26 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:24 2010 Fri Aug 20 20:03:24 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:23 2010 Fri Aug 20 20:03:23 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:22 2010 Fri Aug 20 20:03:22 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:22 2010 Fri Aug 20 20:03:22 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Downstream sync ok
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Beginning initial ranging...
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)downstream time sync acquired...
Fri Aug 20 20:03:21 2010 Fri Aug 20 20:03:21 2010 Information (7)Downstream sync ok
Fri Aug 20 20:03:20 2010 Fri Aug 20 20:03:20 2010 Information (7)starting ds time sync acquisition...
Fri Aug 20 20:03:20 2010 Fri Aug 20 20:03:20 2010 Information (7)Received a UCD message!
Fri Aug 20 20:03:19 2010 Fri Aug 20 20:03:19 2010 Information (7)MAP w/initial maintenance region received
Fri Aug 20 20:03:18 2010 Fri Aug 20 20:03:18 2010 Critical (3)No Ranging Response received - T3 time-out
Fri Aug 20 20:03:18 2010 Fri Aug 20 20:03:18 2010 Information (7)MAP w/initial maintenance region received
Cheers!

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