 braynesPremium
join:2005-03-14
Waterville, ME
 ·Great Works Inte..
| DNS server Hello I have a problem with the DNS server numbers, the one gwi assigns appear to not work or work very slow and 50% of the time the page request time's out, so I remove there dns in my modem and use 4.2.2.2 and 4.2.2.3 this works great, the trouble is anywhere from an hour to a week later gwi changes them back,does anyone know why they do this or how to stop this from going on?( I am not sure how they get into my settings as the modem is my own and passworded. )
It sucks to have to change and reboot my modem at there whim.
Any help?
Thanks
Bruce |
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| reply to braynes
Re: DNS server Use opendns.com |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| Hello thanks for the reply it is not that 4.2.2.2 does not work well it is Gwi Injects there own dns servers that are very slow ,I have no idea why, plus they are the gateway for gwi and not real dns servers so I wonder how and why they inject this on my modem. they appear to be able to override my password and change my settings.
Bruce |
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| reply to braynes
I agree with the OpenDNS solution... plus it's a great way to block some annoying domains |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| said by buzz_4_20:I agree with the OpenDNS solution... plus it's a great way to block some annoying domains I have NO problem with open dns, The problem is every day gwi Changes the dns servers in my modem from what I have (i have used opendns as well) and within 24 hours my dns numbers(no mater what i use) are changed back to 207.5.17.1 and 207.5.171.2, they are very slow and time out many times before the address is found.
If i place onendns or the 4.x.x.x dns servers the name resolution is very fast, I do not understand how gwi can get pass my password and change my modem config, any ideas on how they do it or better yet HOW to STOP them?
Bruce |
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| Changing the setting in the modem do you no good. Got to change them in your Router... |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| said by buzz_4_20:Changing the setting in the modem do you no good. Got to change them in your Router... Yes I know that, my router has it built into the modem, the PROBLEM is GWI changing the setting in the router to some kind of redirect or some traffic control or perhaps monitor as the browser will time out(180 sec.) before the dns lookup comes back about half the time The dns lookup takes 30secends or more for each address this should not be happing.
Bruce |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| reply to braynes
This is what is appearing in the modem log
3 days, 08:16:44 security:Session -- Prot: 6, 192.168.20.4:55205 > 63.111.69.129:80 116020.935 ~ 116225.828 size 3128/23054 time-out
3 days, 08:16:46 security:116227.693 Blocked Prot=6, 192.168.20.4:55217 > 173.194.10.21:80, AF Seq=-93351840, Ack=205076438 -No Existing Session
3 days, 08:16:54 security:Session -- Prot: 6, 192.168.20.4:55215 > 72.14.204.102:80 116091.233 ~ 116235.822 size 1723/1828 time-out
3 days, 08:16:56 security:116237.287 Blocked Prot=6, 192.168.20.4:55217 > 173.194.10.21:80, AR Seq=-93351839, Ack=205076438 -No Existing Session
3 days, 08:17:03 security:116244.360 Blocked Prot=6, 63.111.69.129:80 > 216.195.178.249:55205, AR Seq=-2045587064, Ack=918067913 -No Existing Se
3 days, 08:17:03 security:116244.360 Blocked Prot=6, 63.111.69.129:80 > 216.195.178.249:55205, AR Seq=-2045587064, Ack=918067913 -Disallowed Des
3 days, 08:17:14 security:Session -- Prot: 17, 143.107.17.245:13134 > 192.168.20.4:52469 116134.955 ~ 116255.819 size 163/0 time-out
3 days, 08:19:54 security:Session -- Prot: 6, 192.168.20.4:55221 > 38.118.85.21:80 116397.142 ~ 116415.826 size 671/544 time-out
3 days, 08:20:14 security:Session -- Prot: 17, 192.168.20.4:50457 > 4.2.2.2:53 116311.630 ~ 116435.823 size 61/152 time-out
3 days, 08:20:48 security:116469.118 Blocked Prot=6, 208.64.39.2:36058 > 216.195.178.249:80, S Seq=171165269, Ack=873127248 -Disallowed Destinat
3 days, 08:20:54 security:Session -- Prot: 6, 192.168.20.4:55223 > 38.118.85.21:80 116457.115 ~ 116475.827 size 647/333 time-out
3 days, 08:21:44 security:Session -- Prot: 17, 192.168.20.4:55268 > 4.2.2.2:53 116397.116 ~ 116525.824 size 63/112 time-out
3 days, 08:21:54 security:Session -- Prot: 6, 186.137.83.53:4137 > 192.168.20.4:52469 116508.331 ~ 116535.821 size 144/0 time-out
3 days, 08:21:54 security:Session -- Prot: 17, 192.168.20.4:59216 > 4.2.2.2:53 116413.630 ~ 116535.821 size 63/180 time-out
3 days, 08:22:08 webserver: changes not effected as another management entity has altered the information model |
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riik1
join:2002-04-20
Biddeford, ME | Hi,
What modem are you using? Also, what router is connected to the modem?
Support has had no other reports of issues using GWI's DNS servers .
Please do call GWI support at 800.229.2096 , we are open 24 x 7
thank you,
Rik
support@gwi.net
800.229.2096
open 24 x 7 |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| said by riik1:Hi, What modem are you using? Also, what router is connected to the modem? Support has had no other reports of issues using GWI's DNS servers . Please do call GWI support at 800.229.2096 , we are open 24 x 7 thank you, Rik support@gwi.net 800.229.2096 open 24 x 7 I have sent email to gwi 3 days ago as of now no response, As for calling I have explained to gwi many time and can not hear, so email it is. The router is built in the modem it is a zoom, when I remove your dns servers from the config and add the 4's i do not get the log mess. the problem is at least once a day gwi changes my 4.2.2.2 to that 207. series and the browser times out and gives these errors. so no other complainants, ok I play for now , I just ordered a new draytek modem will be her Friday. I truned off the zoom and will put the new one on and see what happens, thank you for answering this post. Bruce |
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riik1
join:2002-04-20
Biddeford, ME | Hello,
We are sorry for the issue. We have had no other reports of DNS issues from any of our users.
Can you please re-connect the modem that GWI sent you upon sign up and again monitor the DNS issues.
I suspect the issue is one of the zoom modem/router is interacting negatively with GWI's DNS servers. By re-connecting the GWI modem we can eliminate the zoom as a possible contributor to the issue. |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| said by riik1:Hello, We are sorry for the issue. We have had no other reports of DNS issues from any of our users. Can you please re-connect the modem that GWI sent you upon sign up and again monitor the DNS issues. I suspect the issue is one of the zoom modem/router is interacting negatively with GWI's DNS servers. By re-connecting the GWI modem we can eliminate the zoom as a possible contributor to the issue. A year or two ago when the modem gwi sent me it did not work well and smelled hot and burning at about 3 weeks I emailed gwi about and have an email from gwi say they run hot and all is well, I considered this bullshit purchase my own and sent your back later in the day when I have time later in the day I will look up the emails,the modem was sent back to gwi ,I paid for a return recipient so I will find and post that as well.
To answer your question NO I can not hook up a device I do not have. I was you would check the emails you have been sent over the course of my service and you would know all this and not be wasting your time asking this shit.
Bruce |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| reply to braynes
Also this problem started last week the modem has been working fine until then, but you may be right it may have toasted so I will have a new one look like it will be monday rather then friday but that is ok it will elimenate any question about modems, also can you tell me why when I place the the info in and tell it to use thease settings with in an hour gwi over rights my config and adds its own ,eg bad dns dervers Why is this?
thank you bruce |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| reply to braynes
It appears the round trip time may have a lot to do with the network IP address lookup, so if I could just use open or 4.2.2.2 it would make me happy and the troubles would go away, Did you people change your system, as for no other complaints, you modems do not allow accessesay so how would people know? They would just think they are timing our"slow internet-bad time,etc".
Bruce
Whois query for 207.5.17.1...
Results returned from whois.arin.net:
#
# The following results may also be obtained via:
# »whois.arin.net/rest/nets;q=207.5···IN=false
#
NetRange: 207.5.0.0 - 207.5.95.255
CIDR: 207.5.64.0/19, 207.5.0.0/18
OriginAS:
NetName: TIMS-CIDR4
NetHandle: NET-207-5-0-0-1
Parent: NET-207-0-0-0-0
NetType: Direct Allocation
NameServer: WEST.MAINSTREET.NET
NameServer: EAST.MAINSTREET.NET
RegDate: 1995-12-18
Updated: 2009-04-30
Ref: »whois.arin.net/rest/net/NET-207-5-0-0-1
OrgName: The Internet Mainstreet, Inc.
OrgId: IMS-Z
Address: 101 First Street, PMB 802
City: Los Altos
StateProv: CA
PostalCode: 94022
Country: US
RegDate: 1994-07-18
Updated: 2009-05-01
Ref: »whois.arin.net/rest/org/IMS-Z
OrgTechHandle: MK106-ARIN
OrgTechName: Kent, Mark
OrgTechPhone: 408-975-9491
OrgTechEmail: mark@noc.mainstreet.net
OrgTechRef: »whois.arin.net/rest/poc/MK106-ARIN
RTechHandle: MK106-ARIN
RTechName: Kent, Mark
RTechPhone: 408-975-9491
RTechEmail: mark@noc.mainstreet.net
RTechRef: »whois.arin.net/rest/poc/MK106-ARIN
#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: »www.arin.net/whois_tou.html
# |
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braynesPremium
join:2005-03-14
Waterville, ME | reply to braynes
In case you are interested:
• URL »»www.arin.net/whois_tou.html has been posted in forum Charter HSI/CATV topic/post »web pages hanging up and 11 other times |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| reply to braynes
Whois (IDN Conversion Tool)
Express
DNS Records (Advanced Tool)
Network Lookup
Spam Blacklist Check
Convert Base-10 to IP
URL Decode
URL Encode
HTTP Headers SSL
Email Verification
IP address: 207.5.17.1
-----No host name is associated with this IP address or no reverse lookup is configured.-----
Error:Host not found
207.5.17.1 is from United States(US) in region North America
TraceRoute to 207.5.17.1
Hop (ms) (ms) (ms) IP Address Host name
1 36 123 289 72.249.0.65 -
2 56 112 84 206.123.64.81 -
3 58 60 46 4.69.145.180 ae-83-80.ebr3.dallas1.level3.net
4 50 15 26 4.69.145.180 ae-83-80.ebr3.dallas1.level3.net
5 74 53 45 4.69.132.77 ae-3-3.ebr2.losangeles1.level3.net
6 54 60 66 4.69.134.210 ae-62-62.csw1.sanjose1.level3.net
7 74 82 77 4.69.134.210 ae-62-62.csw1.sanjose1.level3.net
8 68 63 66 4.53.30.146 global-inte.edge8.sanjose1.level3.net
9 97 91 144 206.40.48.90 -
10 93 68 66 206.40.48.82 -
11 82 108 73 206.40.48.82 -
12 61 72 113 206.40.48.62 -
13 81 72 66 206.40.48.62 -
14 116 109 64 206.40.49.74 -
15 102 76 66 207.5.17.1 -
Trace complete
Network IP address lookup:
Whois query for 207.5.17.1...
Results returned from whois.arin.net: |
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braynesPremium
join:2005-03-14
Waterville, ME | reply to braynes
From the above 'P address: 207.5.17.1
No host name is associated with this IP address or no reverse lookup is configured.
Error:Host not found
BRUCE |
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braynesPremium
join:2005-03-14
Waterville, ME Reviews:
·Great Works Inte..
| reply to braynes
Hear is the modem info.
Delivery Confirmation Number
Reply
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DeliveryConfirmationAlert@uspsshippingapis.com
to me
show details 11/20/08
**** This is a post-only message. Please do not respond. ****
Dear Bruce A Raynes:
Below is the Delivery Confirmation number you need to determine the delivery status of your package.
Delivery Confirmation Number 9101805213907881852893
Your package is scheduled for shipment on 11/20/2008.
This email was automatically generated by the US Postal Service (www.usps.com
) at the shipper's request. Any reply to this email will not be received by the USPS or shipper. The USPS has not collected or retained any personal information that would identify you or your purchase from this email.
Thank you, Customer Service
**** This is a post-only message. Please do not respond. **** |
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| reply to braynes
Maybe you need to check your facts first. 207.5.17.1 isn't one of gwi's dns servers. It's 207.5.171.1. You can tell by the Whois record they don't even own that ip space.
Are you saving the settings in your zoom unit? Sounds like your not and when your dhcp lease renews your it picks up settings from gwi and gwi isn't over writing your DNS settings your router is.
Have you tried updating the firmware on it? Also what's the model number and firmware your using? |
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