Customer Service As Defined By George Carlin in http://www.dslreports.com/forum/r2469619 en Mon, 30 Nov 2009 06:17:33 EDT Mon, 30 Nov 2009 06:17:33 EDT True, but SOMETIMES you get a good one... http://www.dslreports.com/forum/remark,2506650 Joe S8 : This seems to be few and far between, but I actually got to talk to a tier 2 tech that knew something. I was fixing a friend's computer at my house and could not get the machine to get a DHCP address. I called to find out why my machine does not have a problem and his does (BTW the NIC card was functional), and the tech said that the cable modem marrys itself to the NIC card....
I never thought of that....

so SOMETIMES you get a good tech....]]> http://www.dslreports.com/forum/remark,2506650 Fri, 15 Feb 2002 13:13:46 EDT Customer Service As Defined By George Carlin http://www.dslreports.com/forum/remark,2469619 dru : "Complaints include inaccessible e-mail, failure to log onto more than a third of the time, lousy customer service, and nothing but general answers to specific problems."

And this is headline news? Got more for you - their track record isn't unique to Maryland, not by a longshot. Everyone blessed to live within their franchise know that Adelphia's idea of "servicing the customer" comes straight from a George Carlin monologue. :-)]]> http://www.dslreports.com/forum/remark,2469619 Mon, 11 Feb 2002 15:39:51 EDT