| reply to supreme2k
Re: [Cable] Scarlett Cable Hub is very slow? Anyone else? Just called in to TekSavvy on this issue, assured that an upgrade is coming this week  |
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| reply to shubjero
said by shubjero:And what does Teksavvy have to say about it? IIRC, they said somewhere else that the 10G link is fine and that the new issues were caused by something else they had yet to figure out. Gotta love unexpected complications, keeps things interesting. |
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| reply to Davesnothere
said by Davesnothere: I was hoping that it might be some sort of redundancy/load-sharing loop/ring among the various Toronto POIs, as each POI would have to lead either to 151 Front or directly to Chatham anyway, yes ? There would be no need to connect anything to Chatham, as all their bandwidth comes from 151 Front. |
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| reply to jwpeddle
So a week+ of packet loss? |
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koreybReplace the CRTC NOW
join:2005-01-08
East York, ON Reviews:
 ·TekSavvy Cable
 ·voip.ms
| said by Adam321:So a week+ of packet loss? Teksavvy is at the murcy of Rogers and their fiber supplier I think on these installs. |
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1 edit | Doesn't help me.. I would just hope they would plan ahead.
I feel your pain HiVolt, working with 5% packet loss is painful. Latency on wireless here is killer as well so I'm pretty stuck. |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17
·TekSavvy Cable
 ·TekSavvy DSL
| reply to Adam321
said by Adam321:So a week+ of packet loss? We went thru 3 weeks of it on McNicoll. It worked fine for a week after the upgrade, and the last two days have been back to the same issues...
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BUCK FELL ,,!,,('-'),,!,, |
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| reply to koreyb
said by koreyb:said by Adam321:So a week+ of packet loss? Teksavvy is at the murcy of Rogers and their fiber supplier I think on these installs. Teksavvy has complete control of when they choose to order upgrades, and they could have ordered them a lot sooner (i.e before customers get angry.)
So dont act like teksavvy is the victim here. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to HeadSpinning
said by HeadSpinning:said by Davesnothere: I was hoping that it might be some sort of redundancy/load-sharing loop/ring among the various Toronto POIs, as each POI would have to lead either to 151 Front or directly to Chatham anyway, yes ? There would be no need to connect anything to Chatham, as all their bandwidth comes from 151 Front. -
Had a feeling that would be the case.
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | reply to justsomeguy8
said by justsomeguy8:said by koreyb:said by Adam321:So a week+ of packet loss? Teksavvy is at the murcy of Rogers and their fiber supplier I think on these installs. Teksavvy has complete control of when they choose to order upgrades, and they could have ordered them a lot sooner (i.e before customers get angry.) So dont act like teksavvy is the victim here. They might have very well ordered upgrades in advance but it took Rogers 2-3 weeks to sign a new contract last time. They've also said they didn't anticipate the strong growth. Not much they could do there if the sign up rate was too quick. |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
·TekSavvy DSL
| said by mlerner:They might have very well ordered upgrades in advance but it took Rogers 2-3 weeks to sign a new contract last time. They've also said they didn't anticipate the strong growth. Not much they could do there if the sign up rate was too quick. I'm sure that TSI could have halted new cable subscribers from coming on. Its something that can be done to ensure the stability for those current users on the system.
TSI chose to forego that. That is completely TSI's issue, not Rogers, not ARINs, but TSIs. Don't try and square the blame on Rogers' for these issues. |
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| I completely agree.
Pretty bummed getting disconnects, I have to say...as happened a half hour ago.
Feels close to dialup at times, too...which is also very disappointing.
I'm wondering if TSI is discounting the cable while they know this problem is ongoing? Seems odd to pay full price for 1/10th the speed advertised..if it's not a full-on disconnection. |
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2 edits | 
--- 69.165.216.57 ping statistics ---
200 packets transmitted, 189 packets received, 5.5% packet loss
round-trip min/avg/max/stddev = 11.587/53.682/256.918/45.895 ms
Wonder when "this week" the fix is supposed to happen. I made a huge mistake going to cable.
BTW.. nice fast busy signal on the tech support line, 24/7 indeed.
You're making it awful difficult to like you guys. |
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| Checked this morning:
Dunno what you're doing, but keep it up!  |
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 Bskll
join:2004-02-02
Toronto, ON | there is no point in checking the morning speeds, obviously that's when congestion dies down.
pay attention to times of congestion like after 7pm.
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You cannot download something without uploading something.We believed that to be the truth of BitTorrent when we were young. |
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1 edit | reply to ReggieX
Lets hope the 10G update makes a difference. Though we've had no new news for our poor POI |
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| said by Adam321:Lets hope the 10G update makes a difference. Though we've had no new news for our poor POI True; I was just amused by the speedtest results. |
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| reply to TSI Gabe
Any updates on upgrade schedule for this hub, speeds are still bad.
said by TSI Gabe:Yes Scarlett is saturated at this point. Sorry guys. The upgrade orders were put in 2 weeks ago for all the POIs and our 10gig cross connect is almost ready, should be up by the end of this week. |
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2 edits | I'm getting the same result right now. It was over 8Mbps for me earlier tonight.
edit: 10Mbps now....just in time to go to bed lol.
edit 2: up to 14Mbps briefly this morning with speed boost. Seems to be slow when congested, not all the time at least that's something...
Would love to hear from TSI an ETA on the Rogers upgrade. It would be nice to not have speed dips at certain times of day. |
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| reply to supreme2k
Best speed I've seen all weekend. |
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