Thanks for this input. The links answer a lot of questions.
Do we need an 800# ? Good response and has me thinking ?
Interesting question. I saw an 800 number study done on this recently that showed an increase in calls when using a memorable 800 number. The company that did the study is called Dial800 so take it for what it's worth
The company that did the study is called Dial800 so take it for what it's worth
Ironically, THAT company does not use a very memorable 800 number for itself.
perhaps they prefer less calls and would rather do business over the net or call the customers back. i know lots of business's that do not wish for increased inward phone traffic.