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[Equipment] Gigaset 4300 Bridge problemHello I hope someone can help with this problem. I recently upgraded from 3Meg to 6Meg The fastest currently available to me and received a new Gigaset 4300 modem.
When I put the Modem into bridge mode following the FAQ. The modem reports there is no DHCP server available. My old 4200 modem works fine and broadband support is less than helpful. They claim the FAQ is wrong. Following there directions gives the same result, no DHCP but hides the error page by removing web access to the modem.
Somewhere between standard and bridge mode I lose access to the Windstream DHCP server.
If I configure the computer or router to use a static IP and use the last dynamic IP I received, it works fine. I know this is not the solution although support seems to think it is.
Is there anything that can be done to correct this problem?
Thank you, Don |
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IconTime Keeper Premium Member join:2004-01-07 Little Rock, AR |
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Premium Member
2010-Aug-23 7:14 pm
Once the modem is in true bridge mode, you won't have access to the modem interface at all. DHCP will be disabled, and whatever device you have set up to do the PPPoE connection should be getting the WAN IP from Windstream. |
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I have non PP0E account. The 4200 loses web interface and passes the DHCP request and windstream server responds.
The 4300 blocks DHCP request and cannot see DHCP server. Following FAQ I still have gui access and it tells me it cannot find DHCP server.
Don |
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IconTime Keeper Premium Member join:2004-01-07 Little Rock, AR |
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Premium Member
2010-Aug-23 8:03 pm
Shoot me an IM with your email, and I'll send you a PDF that I got recently, regarding bridging the 4300. |
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justsayin
Anon
2010-Aug-23 8:09 pm
Any chance you could post that? |
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IconTime Keeper Premium Member join:2004-01-07 Little Rock, AR |
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Premium Member
2010-Aug-23 8:17 pm
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justsayin
Anon
2010-Aug-23 8:36 pm
Thank you. |
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to Icon
It worked perfectly.
That should be included as part of the FAQ. One minor omission in the instructions, it never tells you when to plug the phone line back in.
Thank you very much. Don |
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IconTime Keeper Premium Member join:2004-01-07 Little Rock, AR |
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Premium Member
2010-Aug-23 8:57 pm
You can plug the phone line back in after the initial reset has finished. Glad it worked for ya! |
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