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uniqs
25899
dar6
join:2009-05-14
Crystal Lake, IL

dar6

Member

Clearing Devices

Hi, Is there a way to remove device names no longer hooked into the network? I tried clearing list, but it came back. Thx in advance.

ILpt4U
Premium Member
join:2006-11-12
Saint Louis, MO
ARRIS TM822
Asus RT-N66

ILpt4U

Premium Member

Factory Reset the Gateway (hit & hold the little red "reset" button on the back of the RG for about 20 seconds).

This will force the RG to reboot, knocking all services out of commission while it occurs. Also, any custom settings you have will be set back to the defaults. But the device list will also clear
UVerseTS
join:2010-07-23
Green Bay, WI

UVerseTS

Member

dar - if you factory reset the gateway, this won't necessarily reset your network list on your computer. Resetting the gateway will not affect your computer settings. The reason they are showing is that you connected to them at one point or another and if you are connecting wireless, it goes based off of your network adapter reading and saving the information. What you want to do is go into your preferred networks and then it will have a listing of each network, in there you can delete the networks you don't want to see anymore.
Start
Control Panel
Network & Sharing Center
Manage Wireless Networks
Select Name of Network and then click Remove.

NOTE: No matter what happens, if your wireless network adapter/wireless card is picking up wireless networks in the area through the signal, those will ALWAYS display in your list of networks. You can't remove them permanently.
supercheetah
Premium Member
join:2010-07-10
Oshkosh, WI

supercheetah to dar6

Premium Member

to dar6
If you go into Settings->Diagnostics->Resets you can clear out the device list there.
dar6
join:2009-05-14
Crystal Lake, IL

dar6

Member

thx for the replies. i tried unplugging the gtwy but the neighbors pc re-showed up.

here's the deal. my neighbor who i trust and has helped us out alot with our computer issues, recently got uverse. but his wireless speed was only showing 10-12mbps.

so i allowed him to connect to our network and bingo...his pc read 54 mbps.

but now his pc is showing up on our network. i mentioned to him maybe he has to remove our network from his pc and then when i disconnect the power to the gtwy, his pc wont show up?

i trust him that he wouldn't want to hook into no other network except for his own. I told him that maybe the ATT tech support needs to hook him into "g std" only...maybe his is set to mixed which may be causing his slow speed.

i recently upgraded to a faster internet connection and am using firefox on a couple of the slower pcs...thx to ATT recommendations it is working great.

but i'd really like to keep the device list clean and up to date. including not having my neighbors pc in the listing.

thx again.

wayjac
MVM
join:2001-12-22
Indy

wayjac

MVM

said by dar6:

so i allowed him to connect to our network and bingo...his pc read 54 mbps
You have given your neighbor the wireless encryption key to allow access to your network
If you want to disallow the neighbor's access you'll need to change your wireless encryption key
supercheetah
Premium Member
join:2010-07-10
Oshkosh, WI

supercheetah to dar6

Premium Member

to dar6
Did you try what I mentioned above with logging into the gateway? That will clear the device list.
dar6
join:2009-05-14
Crystal Lake, IL

dar6 to supercheetah

Member

to supercheetah
ok supercheetah. i went in to settings/password and changed the password. then i pulled the power on the gtwy for 30 sec and reconnected. but it looks like all the wireless devices are re-connecting on their own. I thought I'd have to put in the new psswd on each wireless device. so far most of the devices (including tv's are listed as unknown. hopefully my neighbors doesn't reconnect either. i'll know either later this evening or by tomorrow. thx.
dar6

dar6

Member

ok. it seems to be working. changing the sys password wasnt enough. had to change the reless network key. then i had to update the passwd on the wireless pcs and all seems good.
thx again.