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MeInDallas

join:2001-08-17
Dallas, TX
reply to micho

Re: [TWC] Dallas/Ft Worth Metro Vol II -- Time Warner

Go to TWC website, and click on payment centers, and put in your zip code and it shows one in your area off Royal Lane. Not sure how close that is to you. I know there are 3 right here close to me.


seat21d

@rr.com
reply to runner77
said by runner77:

Why the hell don't we have HD On Demand for premium channels like HBO and others?!? All the other cable options in this area have that feature. Are we suppose to ever get this added??

I find that frustrating as well. At least we now have access to HBO GO.


motorola870

join:2008-12-07
Arlington, TX
kudos:4

2 edits
Click for full size
legal notice on an unexpected day:

Add:
Gay On Demand to channel 986
Hustler Monthly to Channel 984
Hustler On Demand to channel 983
Juicy On Demand to channel 965
Manhandle Monthly to channel 988
Manhandle On Demand to channel 987
Penthouse monthly to channel 974
Penthouse On Demand to channel 973
Real Monthly to channel 980
Real On Demand to channel 979
TEN Monthly to channel 977
TEN PPV to channel 961

Move:
Adult On Demand to channel 964
Local Sports programming (FSN+) to channel 906 from 960
Outrageous On Demand to channel 963
Penthouse PPV to channel 960
Playboy Espanol to channel 971
Playboy Monthly to channel 969
Playboy On Demand to channel 968
TEN On Demand to channel 976

Delete:
Brazzers PPV from channel 980
Fresh PPV form channel 979
Hot Choice PPV from channel 982
In Demand PPV 3-7 from channels 902-906
Playboy PPV from channel 975
Spice On Demand from channel 973

new PPV/Adult channel lineup after changes take effect:

900 In Demand PPV 1
901 In Demand PPV 2
906 FSN+
960 Penthouse PPV
961 TEN PPV
963 Outrageous On Demand
964 Adult On Demand
965 Juicy On Demand
968 Playboy On Demand
969 Playboy Monthly
971 Playboy Espanol
973 Penthouse On Demand
974 Penthouse Monthly
976 TEN On Demand
977 TEN Monthly
979 Real On Demand
980 Real Monthly
983 Hustler On Demand
984 Hustler
986 Gay On Demand
987 Manhandle On Demand
988 Manhandle Monthly

looks like they left room for Hustler HD to added in the future at channel 982 and Playboy HD to be added at channel 967 also in the future. These channels have been in other TWC systems legal notices.


runner77

join:2010-03-12
Frisco, TX
Just what everyone has been waiting for!!!! A bunch of new PORN channels!!!!!

Great job TWC! Thanks for answering our requests!! (rolleyes)

JSUL

join:2011-09-09
Arlington, TX
AGREE 1000%!

Thanks TWC for NOTHING! Some great additions!

Now we know they make a bundle of $'s on this stuff.

And all I want is NHL Network and enough channels for all home/away feeds....the MLB Extra Innings folks would like home/away feeds too!


MeInDallas

join:2001-08-17
Dallas, TX
reply to Joe Siegler
I had an issue with my signal level and TWC came out today and replaced my 26 year old wires and splitters. I have to say I am completely shocked at what I have been missing all this time as far as picture quality. I feel like I just got cable TV for the first time! The tech really did a great job too and knew what he was doing. My signal was at 45% and now its at 100% on most channels, some as low as 96% but I think I can deal with it. He told me they use a different type of wire now, but I cant remember what it is. I've been wanting their internet for a long time for the speed but it would never work in my house. Comcast would never replace it for me, they just kept sending techs out over and over so I went with AT&T with my internet. TWC always seems to go out of their way to keep me as a customer.


motorola870

join:2008-12-07
Arlington, TX
kudos:4
Looks like the second 3D Special events channels is in the guide on channel 998 after being on the channel lineup on the TWC website for a while . It is labeled TW3D2 on the iGuide boxes at least. Right now it is not authorized but should change soon. Oh and it is SDV.


Pine59
Premium
join:2002-04-03
Dallas, TX
reply to Joe Siegler
Starting about an hour ago almost all channels have gone to "One Moment Please" on both boxes. HSI is fine. Haven't been able to get through on the phone for 45 minutes and have moved from #1100 to 875 in the chat queue.

Anyone know what is going on?

Thanks


MeInDallas

join:2001-08-17
Dallas, TX
Same here. I tried to call several times and all I can get is a fast busy signal.


motorola870

join:2008-12-07
Arlington, TX
kudos:4
said by MeInDallas:

Same here. I tried to call several times and all I can get is a fast busy signal.

must have been metro wide as it was out in Arlington too! I am thinking the Dallas headend had a problem.


TMc

@rr.com
reply to Pine59
Same issues over in Arlington. Wow.


Dallasboy

@rr.com
reply to Pine59
Most of my channels are blank too.


Pine59
Premium
join:2002-04-03
Dallas, TX
reply to Joe Siegler
Back on for about 10 minutes. I wish they could post a "known problem" type message on the phone or on the North Texas website instead of the phone line just going down under the traffic.

Be interested if anyone has info on what happened. Thanks for the replies.


MeInDallas

join:2001-08-17
Dallas, TX
Everything is back on here now too.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11

1 edit
reply to Pine59
"Back on for about 10 minutes. I wish they could post a "known problem" type message on the phone or on the North Texas website instead of the phone line just going down under the traffic."

Unfortunately the trunks busy out due to volume a large outage causes, sure you could get more capacity but to be honest all you are doing then is creating a Queue no one can handle.
If you are a twitter user @TWCableHelp can show whether there is an issue or not, looking at the tweets from the last hour, there clearly was!

The first tweet shows up from @TWCableHelp at 7.46pm. before most of these posts.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


Pine59
Premium
join:2002-04-03
Dallas, TX
Thanks Hob. I didn't think about Twitter.

JSUL

join:2011-09-09
Arlington, TX
I knew there must be a major problem too.

I always unhook my cable box and then run the wire straight to the TV to check what basic channels are coming down the line and sure enough, almost all had the black screen 'this channel will become available shortly....code S0012' message, so I knew it was above and beyond a simple reboot of the cable box.

Now all the 'new' adult channels are listed in the guide...whoopeee! (sarcasm)


motorola870

join:2008-12-07
Arlington, TX
kudos:4
said by JSUL:

I knew there must be a major problem too.

I always unhook my cable box and then run the wire straight to the TV to check what basic channels are coming down the line and sure enough, almost all had the black screen 'this channel will become available shortly....code S0012' message, so I knew it was above and beyond a simple reboot of the cable box.

Now all the 'new' adult channels are listed in the guide...whoopeee! (sarcasm)

nope the adult channels are still the same as they have been for a while only thing new in the 900s is the 3D Special events 2 on 998. You will know when changes take effect as they are dropping 5 of the In Demand PPV channels from 902-906 and rearranging channels in the 900s and there will be 9 linear Adult channels instead of 7.

I think tommorow is when the HD On Demand tittle channels are removed as they start saying to be announced instead of a tittle and they are listed as being removed. Also a lot of TWC systems are getting cutting Edge on demand back on February 2nd which I think is when we are getting it back too also it will have the same on demand channels as before back when we had it the first time.

also we may be getting a temporary 3DPPV feed for this weekends UFC event probrably by thursday if we get it.


motorola870

join:2008-12-07
Arlington, TX
kudos:4
I think yesterday's problem had to have been an issue with equipment in Dallas as how widespread the issue was. I know that the SDV Servers and VOD Servers are in Dallas and probrably all of the Satellite decoders and possibly CMTS's. I don't know if the QAMs are located at the physical hub sites or are centralized in Dallas but Arlington has a large Satellite dish aray behind the local office maybe to be a backup site incase dallas went out or just left over from headend consolidation.

Also VOD was nocked out with the outage I was getting Error 32 OSSP something when trying to tune a VOD program and my QAM tuner TV was not picking up encrypted streams on:
579MHz
585MHz
591MHz
597MHz

were the VOD/startover channels reside.

that seemed to be cleared up this morning with VOD and likely startover/lookback.

IFLYSWA

join:2004-10-30
Frisco, TX
reply to Joe Siegler
So, exactly what is Signature Service? From the mailer I received it sounds like you get the same products as everyone else, but you can get your calls answered more quickly, and presumably get priority on other matters such as installs and repair. I am not sure what it costs, but unless there is a product-based component to the offering I can't see myself being interested...


motorola870

join:2008-12-07
Arlington, TX
kudos:4
said by IFLYSWA:

So, exactly what is Signature Service? From the mailer I received it sounds like you get the same products as everyone else, but you can get your calls answered more quickly, and presumably get priority on other matters such as installs and repair. I am not sure what it costs, but unless there is a product-based component to the offering I can't see myself being interested...

it is basically 2 DCX3400M DVR's, 50Mbit internet, and Digital Phone for $200 a month for I think a year and it only comes with digital basic(old comcast digital classic tier) but I think they can add on more tiers and I think there is a deal where you can add on all of the premium channels to the package. I would suggest the All access package if you are wanting to get digital plus, sports, mas canales, digtal extra, and HD tier as it saves some money$$$ it is only 17.99($18) instead of 6.99($7)x(5)=($35) a savings of $17 and that tier is a non promo price.

IFLYSWA

join:2004-10-30
Frisco, TX
Thanks for the info. Doesn't sound worth it for me, anyway. Odd that they price it with such basic cable TV service, though...


motorola870

join:2008-12-07
Arlington, TX
kudos:4
looks like TWC is testing out the 1000s channel range! look at channel 1411! it is encrypted and SDV!

jshuler

join:2004-11-29
Dallas, TX
I was used to being able to enter 3 digit channel number to change channel. Now I have to enter 4 or press ok button.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
reply to motorola870
said by motorola870:

looks like TWC is testing out the 1000s channel range! look at channel 1411! it is encrypted and SDV!

It was a channel set up for an internal Time Warner special event restricted to employee boxes.


motorola870

join:2008-12-07
Arlington, TX
kudos:4
well it has reappeared in the guide after being taken down but now it is saying one moment please and the S0012 error. I am assuming they readded it for testing the 1000s on the motorola boxes with iGuide in North Texas.


MeInDallas

join:2001-08-17
Dallas, TX
reply to motorola870
I'll take it! Maybe they are looking to add more HD channels


motorola870

join:2008-12-07
Arlington, TX
kudos:4
said by MeInDallas:

I'll take it! Maybe they are looking to add more HD channels

it is an employee news channel that was for a town hall meeting today for TWC employees only. I am assuming they are keeping it in the guide to make sure that the 1000s range on iGuide in North Texas works. The 1000s are used in Wichita Falls on iGuide equipped boxes so we could see the Game and Team extra HD feeds be added in the 1000s eventually although they are clearing out 713-722 for more room for HD channels down in that range.


runner77

join:2010-03-12
Frisco, TX
Does anyone know if I can swap my DVR out for a DCX3400-M box if I don't have the whole home DVR setup? In other words, does TWC let non-whole home customers to have the DCX3400-M box?


MeInDallas

join:2001-08-17
Dallas, TX
Sometimes they do, it just depends on who you get at the counter when you go in. Theres a big TWC equipment warehouse over off LBJ and Centerville road where I got mine at, and I asked for new ones, and the lady just handed them to me and didnt ask anything.

Are you just wanting it for the larger hard drive?