We've noticed some unusual activity in your Hotmail account.
This stuff seriously makes me hopping mad.
Logged into the sympatico web mail, tried to send a mail. Click send and I end up with the following:
" Warning We've noticed some unusual activity in your Hotmail account. To help protect you and everyone else, we've temporarily blocked your account. To unblock it, please contact Support. "
wth is that? No clue, ok.
Called 514-310-surf support. Went through the happy fun press buttons to direct your call.
Get through and attempt to explain the situation. Lesson in frustration, as I knew it would be after prior encounters with "tech support". I can barely understand her, pretty sure she's not understanding me. Get a ticket number and her name. Not expecting much to develop on that end, despite promises of it being "escalated".
Go back, try again. Same thing. There's a hyperlink over the "contact tech support" I didn't notice. Clicked it.
Now I'm over in live support, and to proceed, I need to make ANOTHER ID and read and agree to MORE licenses and terms of service and EULA's etc.
Sorry, no. I refuse.
I signed up with Bell/Sympatico. Here, in Montreal, Canada. This outsourced crap is driving me up the wall. No more canadian mail servers or service. No canadian english or french support.
I want this block fixed and fixed now. This is absolutely unacceptable for someone shelling out over $65 a month without complaint since Bell even HAD dsl available.
St Thomas, ON
If you're seriously committed to keeping your sympatico/bell email address, then use a proper e-mail client to pull mail off the hotmail/microsoft servers and stop using the web interface.
Otherwise, get yourself a gmail account.
|reply to Zalbar6 |
Sounds like your account was compromised, or you sent mail that managed to get an automated flag system set off. I would highly suggest another e-mail service, but if you are committed to keeping that e-mail address, make sure you change your password to something strong and put bogus information only you would know in your secret questions. A lot of people put the same info in their secret questions that they post for the world to see on facebook and wonder why they get compromised.
|reply to Zalbar6 |
just an FYI, there is canadian english support and all french support agents are in quebec