| Earthlink cable internet unstable I've been using earthlink cable internet for about 5 years already and in the beginning the connection was fast and stable. But throughout the years its been starting to decline.
The main problem about the connection is not the speed but the very frequent outages. My internet would just stop for a few seconds to 30 seconds. And then the cable light on the modem would flicker for a bit and my internet would be restored. This has been happening alot recently. Sometimes the internet speed would drop to 100kb/s. I was wondering if anyone had the same problem as me. I live in new york city, the lower east side. |
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garyrt
join:2005-09-28
Kansas City, MO | I have a similar problem, except I have frequent outages and very slow connection speed. I, too, have noticed a significant decline in the past few months. I'm from the Midwest. |
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| I have the same problem with Earthlink, but my service is DSL. Been with Earthlink for 7 years, but the past 6 months, I've had 6 outages. Usually happens when we get a thunderstorm as the first clap of thunder happens and I've lost service the rest of the night. Next morning, internet is fine again. Had several times I lost internet online at the poker table and some when I'm viewing a lot of pages. Earthlink is getting sorry with their service.... thinking about changing to another ISP. |
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| reply to charlesssy
Queens here. Same exact frequent 30sec-1min outages. Then service is restored to normal. |
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 RacerbobPremium
join:2001-06-24
Webster, NY | reply to charlesssy
No troubles here in my area. Solid connection. |
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| reply to charlesssy
Who is the actual cable company you pay the bill to? That is the ons who did the install? Issues with the signal from the cable modem are usually the cable provider's responsibility. |
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GT mph
join:2010-10-16
East Elmhurst, NY | reply to charlesssy
Slow as a snail..  Bad customer service!
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