 ptrowskiGot Helix?Premium
join:2005-03-14
Putnam, CT
kudos:4
 ·VOIPo
| Received it yesterday..... Dear Ptrowski
September 8, 2010
I am writing to thank you for choosing AT&T for your wireless service, and to update you on exciting plans we have to make your wireless experience even better.
You already know that AT&T covers 97% of all Americans. And as an AT&T customer, you have access to the nation's fastest mobile broadband network; a mobile broadband network that allows you to talk and browse the web at the same time; and seamless access to over 20,000 AT&T Wi-Fi hotspots - more than any other U.S. wireless provider.
But you may not know the extent of our plans to improve your experience. In 2010 alone, we plan to invest between $18 and $19 billion in our wireless and wireline networks across the country. In fact, we've invested more in our networks over the last three years than any of our U.S. competitors. We've already upgraded our cell sites to enable faster mobile broadband speeds when paired with expanded backhaul, and we plan a similar upgrade at the end of the year that will enable even faster speeds.
We're not stopping there. We are also adding thousands of new cell sites, expanding mobile broadband coverage to millions of customers, installing enhanced fiber backhaul, and increasing the capacity of our data network. Not only do these enhancements provide a better experience today, but they also enable a seamless migration to our next generation of mobile broadband - LTE.
What this means to you is simple: better coverage where it matters most, and fast access to information on the go.
Your satisfaction is always our number one goal. If you have any needs or questions about what AT&T can do for you, I invite you to stop by your local AT&T store, visit att.com, or come tell us what you think at www.facebook.com/ATT.
Again, thank you for being our customer.
Sincerely,
Steve Krom
Vice President and General Manager
AT&T - New England
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"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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| Yea it was rather insulting to read they are planning on vs saying they spent that money, its clearly a carbon copy of the 2009 version, just in the new marketing graphics. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Taking the letter on face value alone, you did read that they stated they spent more than other carriers in the last year three, right?
When I got my email, personally, I thought it was poorly written. Most people don't know what "backhaul" is much less how he throws around "LTE"... just like gassing up a car, most people know it's called "unleaded" but rarely know what it is.. they just know it's gas and makes it go..
I will also note that he / they didn't tout how they increased the price of mobile broadband, per GB, while telling everyone it was a better deal.
As written, this letter was really hard for me to even buy, and that says a lot. |
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 N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | reply to ptrowski
Here, I re wrote it for everyone.
Hey, we know we kinda, um suck. But please please PLEASE don't leave when our exclusivity is up. No really, we're BEGGING you not to leave. You have no idea what the Board and the stockholders are going to do when you flea in DROVES to other carriers.
Come on, man. I'm begging here.
I included a pic of Steve for ya...
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Petty people are disproportionally corrupted by petty power |
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| I do as I am a shareholder, were gonna toss the execs off the roof, lol |
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| reply to ptrowski
Lets see, if your behind your competition, then yes... you do have to spend more to ever have a hope of catching up.
I have ten towers, you have three. I bought five more, you bought six. Yes, you bought more towers than me, but I'm still up six towers.... |
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 AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ | reply to fiberguy
said by fiberguy:As written, this letter was really hard for me to even buy, and that says a lot. yes it does...
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standard disclaimers apply. |
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AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ | reply to fiberguy
said by fiberguy:Taking the letter on face value alone, you did read that they stated they spent more than other carriers in the last year three, right? Just because their competitors were already set up and ATT had to play catch up.
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standard disclaimers apply. |
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