Just asked the question on FB -

Author	All Replies
MyATTResp @carlson.com	Just asked the question on FB "Has any thought been given to actually show the results of your investments? Maybe a stats page indicating which areas have received upgrades and which areas are scheduled? Which areas are seeing the 3g footprint expanded? Etc. This may be part of the reason people have a hard time believe these billion dollar investments are doing any good. This data may be proprietary due to competition but without details people have a hard time understanding what $18 billion in network investment buys as far as service improvements. That's a ton of money but given the responses on this page, most people don't seem to think its doing any good." Throwing it out for you all. Would it help if ATT published what is actually being done to improve the network rather than vague details such as an $18B investment? I think it would if they could some how give specific details, but know they probably won't since most of the time this info is considered competitive data.
MyATTResp @carlson.com	to forum · permalink · 2010-09-09 11:29:00 ·
davidhoffman Premium join:2009-11-19 Warner Robins, GA kudos:1 Reviews: ·Millenicom ·AT&T Southeast ·Verizon Wireless..	The value of putting up real deployment data would be an immense value to AT&T. The problem is that AT&T is stuck in the days when airlines would cover the logos on an aircraft involved in an accident. What good did that do? The relatives of those on the plane knew what happened, reasonable deduction would let the others figure it out, so what was gained in the long run? AT&T is filled with leftovers from the Coldwar. Being open with your customers can be great for business.
	to forum · permalink · 2010-09-09 12:23:38 ·

'A Special Message From AT&T' > Just asked the question on FB

Just asked the question on FB