comments on review of AT&T U-Verse → att uverse salemon

The UVERSE sales guys are so uninformed that they cannot
tell me how UVERSE works!
Yo! ATT! Smarten up the sales team (shows as THINOPS in my caller ID box).

I work as a third party vendor for AT&T. And you are absolutely right. AT&T never gives us the full infromation that they give their "actual empoyees" even though we generate so much capitol for their company. At the same time we don't get paid nearly as much as actual employees nor do we get benefits. So as far as not getting good customer service. Try calling 300 people a day and constantly getting hung up on or cursed out daily for 8 to 10 hours... Yes my job sucks but it pays the bills. So I apologize for any misinformation that any of our customers get.

i to work for att and ai agree with the guy above me we explain what we can with the knowledge we have or with out fearing for our jobs.... att blows