dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
23218
share rss forum feed


dkraft

@bankersx.com
reply to AngelComa

Re: Attention CLEAR - You're about to lose a ton of customers

I assure you that will not fix the ping. I have 5 bars at 20DB signal and have never seen lower than 85ms, typically 112-130ms.

AngelComa

join:2009-11-23
Visalia, CA
reply to jade
I would not mind constant ping in that area, as long as jitter is 0.

Can a few people here post some pingtest.net results? At least someone that gets 5 bars.

Trappin

join:2010-10-22
Chico, CA

1 edit
said by AngelComa:

post some pingtest.net results? At least someone that gets 5 bars.
Just built a corner reflector this morning and have been seeing results like this all through the day and night. I'm on the low cost data plan - have yet to figure out what type modem it is but its definitely not one of the newer generation models. Chico to SF and LA

5 bars.





C:\Documents and Settings\Owner>tracert www.google.com

Tracing route to www.l.google.com [66.102.7.99]
over a maximum of 30 hops:

1 46 ms 27 ms 20 ms 66-233-76-2.chc.clearwire-dns.net [66.233.76.2]

2 35 ms 41 ms 27 ms 66-52-77-229.stkn.mdsg-pacwest.com [66.52.77.229]
3 * * * Request timed out.
4 40 ms 35 ms 34 ms 66-52-0-166.stkn.mdsg-pacwest.com [66.52.0.166]

5 29 ms 41 ms 34 ms gi1-15.ccr01.lax04.atlas.cogentco.com [38.99.205.85]
6 35 ms 27 ms 34 ms te0-2-0-7.mpd22.lax01.atlas.cogentco.com [154.54.2.237]
7 50 ms 27 ms 34 ms te2-8.mpd01.lax05.atlas.cogentco.com [154.54.30.186]
8 43 ms 96 ms 48 ms google.lax05.atlas.cogentco.com [154.54.13.106]

9 37 ms 34 ms 41 ms 216.239.46.38
10 36 ms 34 ms 34 ms 64.233.174.70
11 42 ms 49 ms 34 ms lax04s01-in-f99.1e100.net [66.102.7.99]

clear_suxxx

join:2010-10-22
Grapevine, TX
reply to jade
I can promise you that if you do cancel, they will try to get some kind of BS fee from you. I canceled my service one day after the allowed period and now those assholes want another $40.00 for a restocking fee. The problem is that their cancellation department isn't open on the weekends and I had to wait until Monday to cancel, therefore taking me over the 14 day mark. What a scam. I am so glad I canceled this slow and extremely unreliable Internet service. If you want dial-up speeds then stick with Clear. This is one customer who will never come back and since you guys insist on harassing me about the restocking fee, I will be posting this message anywhere I can find. Thank you for the worse customer service and Internet service ever.

AngelComa

join:2009-11-23
Visalia, CA
reply to Trappin
said by Trappin:

said by AngelComa:

post some pingtest.net results? At least someone that gets 5 bars.
Just built a corner reflector this morning and have been seeing results like this all through the day and night. I'm on the low cost data plan - have yet to figure out what type modem it is but its definitely not one of the newer generation models. Chico to SF and LA

5 bars.





C:\Documents and Settings\Owner>tracert www.google.com

Tracing route to www.l.google.com [66.102.7.99]
over a maximum of 30 hops:

1 46 ms 27 ms 20 ms 66-233-76-2.chc.clearwire-dns.net [66.233.76.2]

2 35 ms 41 ms 27 ms 66-52-77-229.stkn.mdsg-pacwest.com [66.52.77.229]
3 * * * Request timed out.
4 40 ms 35 ms 34 ms 66-52-0-166.stkn.mdsg-pacwest.com [66.52.0.166]

5 29 ms 41 ms 34 ms gi1-15.ccr01.lax04.atlas.cogentco.com [38.99.205.85]
6 35 ms 27 ms 34 ms te0-2-0-7.mpd22.lax01.atlas.cogentco.com [154.54.2.237]
7 50 ms 27 ms 34 ms te2-8.mpd01.lax05.atlas.cogentco.com [154.54.30.186]
8 43 ms 96 ms 48 ms google.lax05.atlas.cogentco.com [154.54.13.106]

9 37 ms 34 ms 41 ms 216.239.46.38
10 36 ms 34 ms 34 ms 64.233.174.70
11 42 ms 49 ms 34 ms lax04s01-in-f99.1e100.net [66.102.7.99]
quite good ping for Clear. I tried the corner reflectors and they never make a difference with me...

What did you get before the reflector?

Trappin

join:2010-10-22
Chico, CA

3 edits
quote:
What did you get before the reflector?
Ping from a L2 tech call from mid September. The tracert pings to google were typical - the low and the high pings uncommon but not rare.

From what I gather - clearwire signal strength and quality vary greatly, and not just between users, but on the same modem measured hourly- im not talking about bandwidth caps here. The major problem, as I see it, is the modem itself and our inability to interface with it via software. I have no way to measure the signal, check on the modem software or anything else related to MY modem. Antenna theory might as well be black magic and voodoo, at least with voodoo I have a black cat bone and a sprig of wormwood to work with - the clear modem is just a impenetrable black monolith will mystical green blinking LED lights. We might as well beat the modem monolith with a pig femur and grunt than try to figure out what it really is and how it works






C:\Documents and Settings\Owner>tracert www.google.com

Tracing route to www.l.google.com [66.102.7.104]
over a maximum of 30 hops:
1 200 ms 153 ms 172 ms 66-233-76-2.chc.clearwire-dns.net [66.233.76.2]
2 105 ms 89 ms 138 ms 66-52-77-229.stkn.mdsg-pacwest.com [66.52.77.229]
3 * * * Request timed out.
4 86 ms 61 ms 55 ms 66-52-0-166.stkn.mdsgpacwest.com [66.52.0.166]
5 147 ms 172 ms 401 ms gi1-15.ccr01.lax04.atlas.cogentco.com [38.99.205.85]
6 216 ms 172 ms 262 ms te0-2-0-7.mpd22.lax01.atlas.cogentco.com [154.54.2.237]
7 188 ms 241 ms 186 ms te2-8.mpd01.lax05.atlas.cogentco.com [154.54.30.186]
8 36 ms 41 ms 48 ms google.lax05.atlas.cogentco.com [154.54.13.106]
9 133 ms 131 ms 117 ms 216.239.46.38
10 181 ms 158 ms 145 ms 72.14.239.246
11 156 ms 145 ms 227 ms lax04s01-in-f104.1e100.net [66.102.7.104]

Trace complete.



Base is me
F is a friend
Not sure which tower is feeding us but both modems face due north - friend lives in an old agricultural area with lots of orchards and gets near perfect line of sight and 5 bars but has never ping-checked his connection. I'll check his pings on a fresh reboot then will add a mini corner reflector and retest.

AngelComa

join:2009-11-23
Visalia, CA
The facing tower is also sort of odd. I face it the opposite way and get 3 bars, but if I face it TOWARD the closes tower (the opposite way) I get no bars. The guy told me there is no tower where I'm pointing it at. Odd. Yes.

This is the type of ping I usually get if its not 200 or over:


I think messing around with a color reflector might be worth a shot.


Clever_Proxy
Premium
join:2004-05-14
Villa Park, IL
reply to jade
Clear just lost me as a customer. After 5 months, I had enough wishy washy service. I was great for the last two months, and then it went to crap again. I work from home, I need a solid connection.

Comcast is being installed tomorrow. What a shame. Could have been a great service.
--
Being Throttled by Clearwire


redxii
Premium,Mod
join:2001-02-26
Sherwood, MI
Re: »Automated phone call today from Clearwire

It seems they are following their TOS/AUP more closely which states they will call you about excessive usage. It also mentions if you ignore their calls they can suspend or terminate your account and if excessive usage continues, the same. Even if Clear terminates your service at their discretion you are still stuck with an ETF.

By the sound of the call he got it really sounds like they are oblivious to high bandwidth usage being anything other than viruses or someone hacking into the wifi, it's the same canned response given on their forums.
--
Asus P5WDE-2 Premium | Pentium D 965 EE @ 4.0GHz | 4GB DDR2-1066 (OCZ2P10664GK) | BFG NVIDIA GeForce GTX 275 OC 896MB | Hauppauge HVR-1600/1199 | Lite-On SHW-160P6S | 2xHD502HJ (Samsung) | Thermaltake Purepower RX CM 500W

SocialistPig

join:2001-08-06
North Las Vegas, NV
reply to jade


That is from EVO. Been happening on any tower I hit for the past 4-5 days. Pretty sure that throttling has hit Sprint as well.


Thaler
Premium
join:2004-02-02
Los Angeles, CA
kudos:3
Greeeaaaat. Well, at least that might give me a point of contention to argue out here, if I need to get out of a contract. I think it'd be the first time throttling on a cell phone's been an issue with them.

Of course, I probably wouldn't have an issue if Sprint and their associates weren't advertising 4G like a wonderdrug. I know 3G is ~5GB cap, but they've gone out of their way to tell me that 4G has no restrictions or holdbacks. Stream Netflix, play games, do whatever you want, etc.