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Currupt247
@charter.com

Currupt247

Anon

[HSI] Docsis 3.0 modem only locks on to 1.1 compliance

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My friend has a modem that will only sync up to docsis 1.1 complaince on a docsis 3.0 ubee modem. He pays for the ultra 60 service and currently is receiving 13 mb down. The ubee's downstream led does not turn orange it stays green no matter what the signal is. Here's a screen shot of the modems signal page.
zed2608
Premium Member
join:2007-09-30
Cleveland, TN

zed2608

Premium Member

»/forum ··· erdirect

your friend should post in charter direct forum
currupt247
join:2010-09-26

currupt247 to Currupt247

Member

to Currupt247
thanks for the direction.

Peter
@charter.com

Peter to Currupt247

Anon

to Currupt247
I think I have the same problem...Charter also doesn't understand what's going on....