BajaSat join:2003-10-15 Placerville, CA |
iDirect 3100 V-sat weird TX and NET LED display issueWe had an iDirect 3100 modem/3 watt V-Sat system up and running for two days with no problems. Now lost service and the TX and NET LEDs are alternatively blinking and system will not connect:
TX - Green, 1 second on then NET - Orange, 3 seconds on
Have not seen this combination before. Other display lights normal.
Is there an extended troubleshooting guide to 3100 LED codes, or can anyone shed light on this issue? |
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Who is your iDirect provider?
What you are seeing is pretty typical of a 3100 that has receive lock and is trying to establish NOC communications. Failure can be due to
1. Inadequate transmit power 2. Too much transmit power 3. Anything else out-of-spec that the NOC sees, and won't let you into the network.
In most cases you need to work with the provider. For 1 or 2 they would typically push a new options file with different initial power settings - for 3 there would probably have to be some back-and-forth with a network engineer.
Since initial power requirements vary for different locations there is not a one-size-fits-all. For mobile users (particularly Ethersat) I have a utility that will slowly ramp power up if needed. Fixed users should determine what their power needs are and get the options file written accordingly. |
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BajaSat join:2003-10-15 Placerville, CA |
Thanks for that. I forwarded your info on to my provider. Surprised they hadn't encountered this before... |
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